Chirag Taneja
Etobicoke
Summary
Detail-oriented and reliable professional with extensive experience as a condominium concierge, skilled in resident communication, record management, and contractor coordination. Proficient in administrative tasks, software tools (MS Word, Excel, email), and property management practices. Holds certifications in CPR, first aid, and a valid security license. Dedicated to maintaining excellence in customer service and operational support.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Concierge
Odin Protections
10.2023 - Current
- Served as the primary point of contact for over 200 residents, resolving inquiries about amenities, policies, and maintenance.
- Addressed resident concerns promptly and professionally via email, ensuring clarity and satisfaction.
- Responded effectively to emergencies, including alarm activations and urgent repairs, ensuring resident safety and minimal disruption.
- Utilized effective communication skills to relay important information between management, staff members, and residents efficiently.
- Offered administrative support by managing schedules, and maintaining records as required by property management standards.
Concierge
Pennine Security Solutions
12.2023 - 04.2024
- Implemented efficient package handling procedures, reducing wait times for residents while maintaining organization of storage spaces.
- Coordinated move-ins and move-outs seamlessly, minimizing disruptions to both current and incoming residents.
- Conducted regular property inspections to identify maintenance needs and ensure prompt attention to any issues.
- Maintained a safe and secure environment by monitoring security systems and reporting suspicious activities.
- Sent out newsletters and board meeting minutes to residents through email.
Education
Post Graduation Diploma - Global Business Management
Georgian@Ilac
Toronto, ON12-2024
Skills
- Proficiency in MS Word, Excel, and Email
- Strong Problem-Solving
- Knowledge of Property Management Practices
- Record Management and Organization
- Contractor Coordination
- Multitasking proficiency
- Exceptional communication
Languages
English
Hindi
Certification
- CPR/AED Certification
- Private Security and Investigation services
Timeline
Concierge
Pennine Security Solutions
12.2023 - 04.2024
Concierge
Odin Protections
10.2023 - Current
- CPR/AED Certification
- Private Security and Investigation services
Post Graduation Diploma - Global Business Management
Georgian@Ilac
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