Sukhmanpreet Kaur
SURREY,BC
Summary
Proactive and customer-oriented, I excelled at CHLAO FRESHCO, enhancing customer satisfaction through exceptional service and retail merchandising expertise. Leveraging skills in technical troubleshooting and data entry, I effectively boosted sales and resolved conflicts, demonstrating a blend of hardworking dedication and friendly, outgoing demeanor. Achieved company goals by mastering product knowledge and safety standards.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bakery Clerk
CHLAO FRESHCO
08.2023 - Current
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Sortation Associate
Amazon
06.2023 - 09.2023
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Managed customer expectations by clarifying needs, identifying options and recommending products and services.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
Education
Program - Health Care Asistant
Western Community College
Surrey, BC01-2025
Diploma - General Studies
Kwantlen Polytechnic University
Surrey, BC12-2024
Skills
- Money handling
- Retail merchandising expertise
- Independent judgement
- Punctual
- Retail sales
- Ability to quickly adapt and learn on-site
- Hard working and immense dedication
Languages
English
Native or Bilingual
French
Limited Working
Punjabi
Native or Bilingual
Certification
First Aid,
Food Safety,
PPE,
Infection Control,
Hand Hygiene
Additional Information
Availability
Full TIME
Timeline
Bakery Clerk
CHLAO FRESHCO
08.2023 - Current
Sortation Associate
Amazon
06.2023 - 09.2023
Program - Health Care Asistant
Western Community College
Diploma - General Studies
Kwantlen Polytechnic University
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