Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Sofiia Petrenko

Winkler,MB

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Nail Technician

Śnieżka Nails
06.2022 - 02.2024
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Registered customer information on database to enable tracking history and maintain accurate records.
  • Managed inventory levels efficiently, ensuring all necessary supplies were stocked for daily operations without excess waste or expense.
  • Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
  • Designed creative nail art designs and patterns.
  • Used gels and glitters to create custom nail art designs for clients.
  • Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.

Bakery Cashier

Grzybki
11.2021 - 06.2022
  • Enhanced customer satisfaction by providing efficient and friendly service at the bakery cashier counter.
  • Maintained a clean, organized, and well-stocked cashier area to ensure smooth operations.
  • Processed cash, credit card, and gift card transactions accurately and efficiently for seamless customer experience.
  • Assisted in inventory management by conducting regular stock checks and updating records accordingly.

Production Worker

Floslek Cosmetics
05.2021 - 07.2021
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.

Warehouse Worker

Auchan
12.2020 - 02.2021


  • Checked packages and merchandise for damage and notified vendors.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Performed general housekeeping and cleaning tasks.

Bartender

Solli
02.2020 - 10.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Waitress Supervisor

Barash-Lavash
10.2018 - 12.2019
  • Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
  • Streamlined the ordering process for customers by implementing a new menu layout and training staff on upselling techniques.
  • Collaborated with management to develop seasonal menus incorporating popular dishes based on customer feedback surveys collected after each meal service period.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.

Waitress

Aqua Park Zatoka
06.2018 - 09.2018
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.

Cashier Manager

Ukrainian National Lottery
09.2017 - 11.2017
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
  • Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
  • Resolved customer complaints quickly to maintain customer satisfaction.

Education

Bachelor of Education - 01 Education / Pedagogy

Kryvyi Rih State Pedagogical University
Kryvyi Rih, Ukraine
06.2023

No Degree - Arts

Kryvyi Rih Artistic School №1
Kryvyi Rih, Ukraine
05.2016

Skills

  • Customer Service
  • Nail Extensions
  • Time Management
  • Nail art techniques
  • Appointment management
  • Sanitation Procedures
  • Client consultation
  • Pedicures
  • Manicure Techniques
  • Schedule Maintenance
  • Product Upselling
  • Appointment Scheduling

Languages

English
Professional Working
Polish
Professional Working
Ukrainian
Native or Bilingual
Russian
Native or Bilingual

Certification

  • Certified Nail Technician, Borisenko Nail Studio - March 2021
  • Certified Bartender, Planet Z International Bartender Center - January 2019

Timeline

Nail Technician

Śnieżka Nails
06.2022 - 02.2024

Bakery Cashier

Grzybki
11.2021 - 06.2022

Production Worker

Floslek Cosmetics
05.2021 - 07.2021

Warehouse Worker

Auchan
12.2020 - 02.2021

Bartender

Solli
02.2020 - 10.2020

Waitress Supervisor

Barash-Lavash
10.2018 - 12.2019

Waitress

Aqua Park Zatoka
06.2018 - 09.2018

Cashier Manager

Ukrainian National Lottery
09.2017 - 11.2017

Bachelor of Education - 01 Education / Pedagogy

Kryvyi Rih State Pedagogical University

No Degree - Arts

Kryvyi Rih Artistic School №1
Sofiia Petrenko