Dynnesha Palmer
Moreno Valley
Summary
Healthcare professional with 8 years of nursing experience. Expertise in customer relations and healthcare management, ensuring optimal patient care and satisfaction. Strong communication skills and cultural sensitivity enhance patient interactions. Pursuing a Bachelor's degree in Healthcare Administration to complement extensive hands-on experience.
Overview
9
9
years of professional experience
Work History
Case Manager
Neighbor Care Homehealth
03.2018 - Current
- Intake and scheduling patients
- Create Orders and get authorizations
- Coordinate daily route for provider using Zee Maps
- Assess home care patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations
- Complete visitation documentation according to agency policy
- Communicate significant findings, problems and changes to Manager, Clinical Services and physician, and documents all findings, communications, and appropriate interventions
- Participate in interdisciplinary patient care conferences and Agency Performance Improvement processes
- Assure the continuity of patient care and coordination of services through delivery of quality patient care
- Performs other duties as required
- Case Management Certification
Covid Liaison
AMLLC
07.2021 - 09.2023
- Served as a Covid Liaison for San Bernardino County schools
- Coordinated Covid-19 screening, testing, and vaccine administration efforts
- Facilitated the establishment and expansion of Covid-19 screening testing and response programs
- Strengthened the collaborative relationship between schools and local health authorities
- Provided education on CDC Covid Isolation, Vaccines, and overall management of the illness
- Supported activities to improve population and individual health for students and school staff
- Worked at AMLLC in the Public Health market. Develop and implement a comprehensive communication plan to educate and inform school staff, students, and parents about COVID-19 screening, testing, and vaccination protocols. Collaborate with public health agencies to develop and implement strategies to prevent the spread of Covid-19 in schools Provide regular updates and recommendations to the school administration on new COVID-19 guidelines, protocols, and best practices in order to ensure a safe and healthy learning environment. Coordinate with local government agencies and healthcare providers to ensure schools have access to necessary Covid-19 testing and vaccination resources.
Infection Prevention Nurse/ Visiting Nurse
Gems Homehealth
08.2018 - 12.2022
- Assisted patients recently released from the hospital with appropriate follow-up care in home settings. Tracked vital signs and monitored progress of patients. Specialized in caring for elderly or disabled patients in often serious health-related situations. Helped patients and families make critical end-of-life decisions. Reacted immediately to potentially life-threatening situations. Provided care for a variety of medical conditions. Maintained patient confidentiality and followed HIPAA regulations. Interacted with patients in a professional and compassionate manner. Demonstrated excellent critical thinking and problem-solving skills. Collaborate with interdisciplinary team members, including doctors, therapists, and social workers, to develop and implement comprehensive care plans for patients. Implement infection control protocols to prevent the spread of infectious diseases among patients and staff. Implement infection control measures to prevent the spread of infectious diseases within the home healthcare setting. Conduct audits and assessments to evaluate the effectiveness of infection prevention and control measures in the home healthcare setting.
- Employment history
Charge Nurse/Desk Nurse/Treatment Nurse
Country Villa Hacienda
06.2018 - 05.2021
- Extensive experience with Psychiatric patients. Responsible and accountable for the nursing care function, activities and development of the Certified Nursing Assistants in the unit. Assessing resident's condition upon admission and daily thereafter. Participating in the development, implementation and evaluation of the plan of care. Communicating patient's condition to the physician. Noting and carried out physician orders. Administering medications and treatments as ordered by the physician following facility protocol. Being accountable for maintaining accurate narcotic count every shift. Responsible for maintaining documentation, which reflects health care needs of every patient, care and treatment provided, patient's response to care and treatment, and patient disposition
Charge Nurse/ Desk Nurse/ Treatment Nurse
Mill Creek Manor
07.2017 - 05.2018
- Responsible and accountable for the nursing care function, activities and development of the Certified Nursing Assistants in the unit. Assessing resident's condition upon admission and daily thereafter. Participating in the development, implementation and evaluation of the plan of care. Communicating patient's condition to the physician. Noting and carried out physician orders. Administering medications and treatments as ordered by the physician following facility protocol. Being accountable for maintaining accurate narcotic count every shift. Responsible for maintaining documentation, which reflects health care needs of every patient, care and treatment provided, patient's response to care and treatment, and patient disposition
- Point Care Click experience
- Admission in its entirety (assessments, insertion of approved md orders, care plans, batch orders per facility policy and overseeing CNAs duties during admission process) Extensive experience with Psychiatric patients.
LVN Charge Nurse
ResCare
06.2017 - 10.2017
- Administers and/or oversees medication/physical treatments as ordered by the physician and provides assessment of adverse effects/results. Reports pertinent information and changes in individual health status to attending physician/ health professionals and to the Team as needed in a timely manner. Orders, reviews, monitor, and discontinue medication as ordered by physician. Dispose of unused medication per policy, reporting adverse reactions Transcribes or ensures the transcription of physician phone orders and other medically related reports, prior to filing in the individual’s chart.
Education
Bachelor in Health Administration - undefined
University of Phoenix
San Bernardino, CA09.2023
Vocational Nursing - undefined
Summit Career College
Colton, CA06.2023
Skills
- CPR/BLS Infection Control
- Expert Experienced
- Medical Terminology Office Medical Experienced
- Glucose Testing and Insulin Administration Medication Administration
- Nursing Customer Service
- Case Management Patient Care
- Medical Office Experience Medical Records
- Critical Care Experience
- Psychiatric care
Timeline
Covid Liaison
AMLLC
07.2021 - 09.2023
Infection Prevention Nurse/ Visiting Nurse
Gems Homehealth
08.2018 - 12.2022
Charge Nurse/Desk Nurse/Treatment Nurse
Country Villa Hacienda
06.2018 - 05.2021
Case Manager
Neighbor Care Homehealth
03.2018 - Current
Charge Nurse/ Desk Nurse/ Treatment Nurse
Mill Creek Manor
07.2017 - 05.2018
LVN Charge Nurse
ResCare
06.2017 - 10.2017
Bachelor in Health Administration - undefined
University of Phoenix
Vocational Nursing - undefined
Summit Career College