Bilingual customer service and logistics professional with over a decade of experience in airline ticketing, healthcare support, and remote sales. Recognized for high performance, empathy, and technical skills in fast-paced, customer-facing roles. Proficient in analytics reporting, CRM platforms, and multi-platform communications. Seeking to contribute to a forward-thinking airline or remote team.
Conscientious leader enjoys connecting people and promoting positive change. Familiar with creating positive and memorable experiences for stakeholders through events, campaigns, or informal interactions. Collaborative and eager to use skills to represent and promote organization in professional and effective manner.