Dyna Mahalingam
Markham,ON
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
8
8
years of professional experience
Work History
Customer Service and Rentals Coordinator
GNS Party Rentals
08.2018 - 11.2022
- Trained team members on new services and products to support promotional efforts.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Gathered and organized materials to support operations.
Interviewer
Forum
05.2016 - 07.2018
- Conducted interviews with participants to assess eligibility.
- Assisted in coordination of on-site interviews, managing schedule to stay organized.
- Delivered information from script regarding surveys for on-demand phone project assignment.
Licensing and Career Coordinator
Ontariov Security Training
02.2015 - 02.2016
- Coordinated activities and job fairs with students and career coordinators.
- Provided resources to support students in achieving career goals.
- Advised students on educational, career and social opportunities.
Education
BBA - Business Administration
Ryerson University
Toronto, ON06-2015
Skills
- Recordkeeping
- Consulting
- Work Planning and Prioritization
- Regulatory compliance
- MS office
- Project assistance
- Customer service
- Verbal and written communication
- Event coordination
- Conflict resolution
- Business administration
Languages
English
Native or Bilingual
Tamil
Native or Bilingual
Timeline
Customer Service and Rentals Coordinator
GNS Party Rentals
08.2018 - 11.2022
Interviewer
Forum
05.2016 - 07.2018
Licensing and Career Coordinator
Ontariov Security Training
02.2015 - 02.2016
BBA - Business Administration
Ryerson University
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