Dylan Ayres
Scarborough,ON
Summary
A hard working, team player who is always willing to learn and willing to work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Older Adult Program Coordinator
City Of Toronto
09.2021 - Current
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Developed and maintained relationships with external partners to facilitate program operations.
- Kept program-related data accurate, up-to-date and easily accessible for accessibility.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Tracked and reported expenses accurately to manage program budgets.
- Planned off site trips for the seniors within the program.
Speciality Area Coordinator
City Of Toronto, Parks And Recreation
05.2023 - 09.2023
- Monitored key performance indicators to identify areas for improvement and implement necessary changes.
- Led strategic planning efforts within the area of responsibility, setting clear goals aligned with organizational objectives.
- Enhanced customer satisfaction by overseeing prompt resolution of complaints and issues.
- Resolved conflicts among staff members, fostering a cohesive work environment.
- Boosted employee morale with regular recognition of achievements and personalized feedback.
Camp Counselor
City Of Toronto, Parks And Recreation
07.2014 - 09.2021
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
Rink Facility in Charge
City Of Toronto
12.2019 - 03.2020
- Ensured compliance with regulatory standards by conducting regular audits and implementing corrective measures as needed.
- Optimized resource utilization within the department through prudent inventory management strategies minimizing waste while ensuring availability of necessary supplies.
- Maintained a clean and organized rink environment for optimal customer experience.
- Ensured rink safety by conducting regular inspections and promptly addressing potential hazards.
- Developed strong relationships with customers through friendly interactions, leading to increased loyalty and return visits.
- Supported management by completing daily reports on attendance, incidents, and overall facility conditions.
- Ensured efficient use of resources by monitoring inventory levels closely and ordering supplies as needed.
Building Attendant
City Of Toronto
11.2019 - 03.2020
- Contributed to a well-organized work environment through daily tidying of common areas, supply rooms, and storage spaces.
- Ensured compliance with safety protocols during events, minimizing risk for attendees and staff alike.
- Assisted in inventory management by organizing storage areas, stocking supplies, and maintaining accurate records of items on hand.
- Assisted in event setup and teardown, ensuring timely completion and minimal disruption to building operations.
- Supported waste reduction efforts through proper recycling and trash disposal practices.
- Maintained a safe environment for building occupants by promptly addressing hazards and reporting issues to management.
- Performed seasonal maintenance tasks such as snow removal or landscaping upkeep, promoting a welcoming exterior appearance year round.
- Completed scheduled maintenance tasks efficiently, contributing to an overall well-maintained appearance of the facility.
Facility in Charge
City Of Toronto
09.2019 - 03.2020
- Ensured compliance with regulatory standards by conducting regular audits and implementing corrective measures as needed.
- Assisted in the development and implementation of quality improvement projects aimed at enhancing patient care delivery within the unit.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
Education
Bachelor of Arts - History
Trent University
Peterborough, ONHigh School Diploma -
R. H King Academy
Scaborough06.2015
Skills
- Program Management
- Office Administration
- Proactive mindset
- Strategic Planning
- Project Coordination
- Volunteer Management
- Data management familiarity
- Generating schedules
- Expense Tracking
- Report Preparation
- Vendor Management
- Report creation
- Attention to Detail
- Problem-Solving
- Inventory Management
- Performance Quality Assurance
Languages
English
Native or Bilingual
Certification
Pleasure Craft Operator Card (Boating License)
Bronze Cross: The Lifesaving Society
CLASS: City Computer Program Registration and Account Maintenance
City of Toronto Golf Cart Training
Standard First Aid + CPR/AED C
Timeline
Speciality Area Coordinator
City Of Toronto, Parks And Recreation
05.2023 - 09.2023
Older Adult Program Coordinator
City Of Toronto
09.2021 - Current
Rink Facility in Charge
City Of Toronto
12.2019 - 03.2020
Building Attendant
City Of Toronto
11.2019 - 03.2020
Facility in Charge
City Of Toronto
09.2019 - 03.2020
Camp Counselor
City Of Toronto, Parks And Recreation
07.2014 - 09.2021
Bachelor of Arts - History
Trent University
High School Diploma -
R. H King Academy
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