Summary
Overview
Work History
Education
Skills
Leadership Experience
Languages
Timeline
AdministrativeAssistant
Dylan Machado

Dylan Machado

Kitchener,ON

Summary

Dynamic professional with proven leadership capabilities at RPM Truck and Trailer Repair Inc., excelling in operations management and team coordination. Skilled in parts ordering and billing processes, I effectively enhance customer satisfaction and streamline workflows, ensuring timely project completion and optimal resource utilization.

Overview

11
11
years of professional experience

Work History

Assistant Manager

RPM Truck and Trailer Repair inc
Milton, ON
01.2022 - Current
  • Company Overview: Truck and trailer repair shop.
  • Organize the units to be repaired and distribute work between mechanics;
  • Parts order and pickup;
  • Billing and invoicing;
  • Stock maintenance;

Tour Guide

TERRALTA
Pico, Portugal
03.2021 - 12.2025
  • Company overview: Tourism company
  • Tour guide

Fundraiser

AMI
PORTO, PORTUGAL
01.2018 - 07.2018
  • Company Overview: Fundraising + AMI Health Card - Building and training of team specialized in marketing and sales.

Assistant Coach

ESCMOV - ESCOLA DO MOVIMENTO
Porto, Portugal
09.2015 - 05.2016
  • Company Overview: Track and field school.
  • Training and orientation of athletes at national level competitions.

Internship

SERPA SEGUROS
Pico, Portugal
06.2015 - 08.2015
  • Company Overview: Internship at SERPA SEGUROS Insurance company

Production Worker

MESAPOSTA
PORTO, PORTUGAL
  • Company Overview: Production worker at catering company.
  • Food utensils packaging and distribution service;

Production Worker

DACHSER
PORTO, PORTUGAL
  • Company Overview: Distribution center
  • Production worker at distribution warehouse

Brand Promoter

EGOR
PORTO, PORTUGAL
  • Flyers distribution and in person marketing

Bartender

Multiple
Pico, Portugal
  • Bartending for several events and bars.

Shop Assistant

LUMAR DECOR
Pico, Portugal
  • Company Overview: Interior design store
  • Shop assistant and

Receptionist Intern

MUSEU DA INDÚSTRIA BALEEIRA DE S. ROQUE DO PICO
  • Company overview: Whaling museum.
  • Receptionist and guide.

Education

Sports Science - Sports Sciences

FADEUP - Faculdade De Desporto Da Universidade Do Porto
Porto - Portugal
09-2016

ERASMUS PROGRAM - Sports

NSA - National Sports Akademy
Sófia, Bulgaria
06-2016

Sports Technician - Sports

Escola Básica E Secundária De S. Roque Do Pico
Pico - Portugal
06-2012

Skills

  • Parts ordering
  • Stock maintenance
  • Work distribution
  • Billing processes
  • Customer service
  • Team coordination
  • Problem resolution
  • Time management
  • Staff supervision
  • Leadership capabilities
  • Operations management
  • Customer service and satisfaction
  • Marketing tactics
  • Team collaboration

Leadership Experience

Manager/Supervisor at RPM Truck & trailer repair;

Team leader at marketing team building on AMI Fundraiser experience;

Languages

English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Assistant Manager

RPM Truck and Trailer Repair inc
01.2022 - Current

Tour Guide

TERRALTA
03.2021 - 12.2025

Fundraiser

AMI
01.2018 - 07.2018

Assistant Coach

ESCMOV - ESCOLA DO MOVIMENTO
09.2015 - 05.2016

Internship

SERPA SEGUROS
06.2015 - 08.2015

Production Worker

MESAPOSTA

Production Worker

DACHSER

Brand Promoter

EGOR

Bartender

Multiple

Shop Assistant

LUMAR DECOR

Receptionist Intern

MUSEU DA INDÚSTRIA BALEEIRA DE S. ROQUE DO PICO

Sports Science - Sports Sciences

FADEUP - Faculdade De Desporto Da Universidade Do Porto

ERASMUS PROGRAM - Sports

NSA - National Sports Akademy

Sports Technician - Sports

Escola Básica E Secundária De S. Roque Do Pico

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Dylan Machado