Dylan (Ivy) Allain
Summary
Developed exceptional customer service skills in fast-paced restaurant environment, seeking to transition into new field. Possesses strong abilities in communication and teamwork, along with knack for problem-solving. Aims to leverage these transferable skills to excel in new professional setting.
Overview
2
2
years of professional experience
Work History
Waitress/Dishwasher/Cashier
Vongs Restaurant
09.2023 - 11.2023
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Used cash registers and credit card machines to cash out customers.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Stored dishes, utensils and kitchen equipment in proper locations.
- Washed dishes and assisted in bussing tables.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Answered customers' questions, recommended items, and recorded order information.
Cashier/Shelf Stocker
Michaud Farm Ltd.
06.2021 - 09.2021
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Answered customer questions and provided detailed product information.
Education
High School Diploma -
Clément-Cormier
Bouctouche, NB06-2023
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Safe food handling
- Food safety oversight
- Hospitality and accommodation
- Attention to detail
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Waitress/Dishwasher/Cashier
Vongs Restaurant
09.2023 - 11.2023
Cashier/Shelf Stocker
Michaud Farm Ltd.
06.2021 - 09.2021
High School Diploma -
Clément-Cormier
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