Dylan Walters
Hamilton,ON
Summary
Dynamic and results-oriented Sports and Recreation Coordinator with over 10 years of experience in program management, customer relations, and leadership within collegiate and community sports settings. Proven expertise in developing and implementing student success programming, fostering inclusive environments, and managing operational needs. Adept at building collaborative relationships, analyzing performance metrics, and enhancing participant experiences. Committed to advancing Equity, Diversity, and Inclusion (EDI) in sports and recreation.
Overview
11
11
years of professional experience
Work History
Coordinator, Sports Programs
University of Toronto
02.2022 - Current
- Lead the operational management of diverse sports programs, ensuring effective service delivery and program success.
- Cultivate strong partnerships with internal and external stakeholders to enhance program offerings and student engagement.
- Develop and assess benchmarks and metrics to evaluate the effectiveness of student success programming, driving continuous improvement.
Team Lead, Game Day Operations
Mattamy Athletic Centre
08.2016 - 08.2022
- Supervised game day staff and minor officials during Ryerson Rams home basketball games and major events, ensuring smooth and efficient operations.
- Managed pre-event setup and post-event teardown, coordinating with officials, coaches, and table staff to resolve conflicts and ensure event success.
- Played a key role in facilitating provincial tournaments, national championships, and other high-profile events.
Coordinator, Intramural Sports
Humber College
08.2013 - 02.2022
- Recruited, trained, and managed a team of sports officials and athletic staff, ensuring high standards of performance and professionalism.
- Directed the creation of marketing materials, including images, videos, and print collateral, to increase student participation and program visibility.
- Designed and executed seasonal leagues for a diverse range of participants, from students to staff, fostering inclusive and engaging recreational opportunities.
Coordinator, Member Services
Humber College
05.2018 - 05.2019
- Managed daily operations of the athletics office, adhering to policies and ensuring seamless service delivery.
- Handled customer interactions, including membership sales, personal training packages, and routine office management tasks.
- Coordinated with team members to uphold high standards of customer service and operational efficiency.
Skills
- Student Success Programming
- Equity, Diversity, and Inclusion (EDI)
- Strategic Planning and Analysis
- Stakeholder Engagement
- Leadership and Team Management
- Marketing and Communication
- Operational Management
Timeline
Coordinator, Sports Programs
University of Toronto
02.2022 - Current
Coordinator, Member Services
Humber College
05.2018 - 05.2019
Team Lead, Game Day Operations
Mattamy Athletic Centre
08.2016 - 08.2022
Coordinator, Intramural Sports
Humber College
08.2013 - 02.2022
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