Dylan Van Schyndel
Vancouver
Overview
14
14
years of professional experience
Summary
Results-oriented leader with over 10 years of experience in managing and motivating high-performing teams to achieve business objectives. Proven ability to develop and implement strategic plans, drive operational efficiency, and foster a collaborative and results-driven work environment. Expertise in hiring, team building, financial management, customer relationship management.
Skills
- Leadership and Team Management
- Strategic Planning and Execution
- Customer Relationship Management
- Financial Management
- Lean Process Improvement
- Microsoft Office Suite
- Communication and Interpersonal Skills
- Conflict resolution
- Creative direction
- Operations improvement
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work History
Unit & Bar Manager
Army Navy Air Force Veterans Canada
10.2023 - 11.2024
- Managed daily cash operations and maintained accurate financial records.
- Mentored and trained staff to uphold exceptional customer service standards, resulting ina increase in customer satisfaction ratings.
- Developed and implemented marketing strategies that attracted a wider customer base and increased revenue by.
- Ensured compliance with provincial laws regarding alcoholic beverage and gambling services.
Commercial Fisherman
Campbell River Fishing Company
03.2023 - 10.2023
- Inspected and maintained deck equipment and supplies.
- Followed safety protocols and procedures to prevent accidents.
- Navigated fishing vessel using radar, sonar, and global positioning instruments.
Provincial Manager of Credit, Eastern Canada
Canada Drives
10.2021 - 10.2022
- Led a team of 11 responsible for consumer lending compliance and risk evaluation.
- Developed and implemented credit policies and procedures that improved efficiency and reduced risk.
- Developed strong relationships with key clients, resulting in increased customer satisfaction and retention.
- Cross-trained existing employees to maximize team agility and performance.
Branch Manager
Valley First, a Division of First West Credit Unio
02.2011 - 10.2021
- Supervised and evaluated a team of 23, providing coaching and mentoring to improve skills and achieve daily objectives.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Conducted weekly staff meetings to motivate staff members, address concerns, and plan improvements.
- Obtained and reviewed credit reports, credit references, and financial statements to establish credit limits for new accounts.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Education
High School Diploma -
Mount Boucherie Secondary
West KelownaNo Degree - Mutual Funds Dealer Association
Investment Funds Institute of Canada
OnlineLanguages
English
Native language
American Sign Language
Upper intermediate
B2
Certification
Mutual Funds Dealer Association License Investment Funds Institute of Canada
Responsible Serving It Right Responsible Service BC
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