Dylan VanDerhoof
Sparks
Summary
Results-driven ECOM Lead with expertise in product analysis and quality control. Proven ability to exceed customer satisfaction through creative problem-solving and effective team collaboration.
Overview
10
10
years of professional experience
Work History
ECOM Lead
Scheels
Sparks
12.2022 - Current
- Executed day-to-day duties with accuracy and efficiency, contributing to overall team productivity.
- Collaborated with diverse coworkers to achieve goals and resolve product and service-related issues.
- Prioritize and organize tasks to efficiently accomplish service goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Supported and guided colleagues, fostering a collaborative work environment.
Machinist
Cabinets Northwest, LLC
Cle Elum
10.2019 - 11.2022
- Operated CNC machines to produce precision cabinet components, enhancing overall production quality.
- Performed routine maintenance on machining tools, ensuring consistent operational efficiency.
- Collaborated with team members to streamline workflow and meet production targets.
- Inspected finished products for quality assurance and adherence to specifications.
- Trained new employees on safe operating procedures and equipment usage.
- Adjusted machine settings based on material requirements and project specifications.
- Changed worn cutting tools during operation.
Shift Lead
Jack in the Box
Olympia
03.2016 - 09.2019
- Oversaw daily operations and workflows in fast-paced restaurant, ensuring smooth service and efficiency.
- Trained and mentored team members on service standards and food safety protocols, fostering a knowledgeable and compliant workforce.
- Resolved customer complaints to improve guest satisfaction and loyalty.
- Enforced health and safety regulations to maintain a clean workspace.
- Supported onboarding process for new employees by providing guidance and resources.
- Performed opening and closing procedures such as setting alarm systems, counting money.
Education
GED -
Truckee Medows Community College
Reno, NVSkills
- Product analysis
- Quality control
- Customer relationship management
- Team collaboration
- Time management
- Effective communication
Timeline
ECOM Lead
Scheels
12.2022 - Current
Machinist
Cabinets Northwest, LLC
10.2019 - 11.2022
Shift Lead
Jack in the Box
03.2016 - 09.2019
GED -
Truckee Medows Community College