Dylan Tamayo
Canoga Park
Overview
6
6
years of professional experience
Work History
Shift Leader
Its Boba Time
07.2020 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Bank Teller
J.P. Morgan Private Bank
Canoga Park
07.2022 - 05.2024
- Reconciled cash drawer and resolved discrepancies.
- Answered customer inquiries regarding account balances, transaction history, and services charges.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Sales Associate
T.J. Maxx
08.2018 - 03.2019
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
No Degree - Bartending
Bartending Training Institute
North HollywoodHigh School Diploma -
El Camino Real Charter High School
Woodland Hills, CASkills
- Verbal and Written Communication
- Customer Service Management
- Team Leadership
- Assigning Work
- Administration and Reporting
- Staff Supervision
Languages
English
Tagalog
Timeline
Bank Teller
J.P. Morgan Private Bank
07.2022 - 05.2024
Shift Leader
Its Boba Time
07.2020 - Current
Sales Associate
T.J. Maxx
08.2018 - 03.2019
No Degree - Bartending
Bartending Training Institute
High School Diploma -
El Camino Real Charter High School