Dylan Shouldice
North Gower
Summary
Experienced and dependable worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, maintaining a clean and organized workspace. Safety conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a Dynamic team and make a positive impact.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Guard
Commissionaires
02.2025 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Supervisor
A & W
02.2024 - Current
- Identify the needs of customers promptly and efficiently
- Maintain positive working relationships with fellow staff and management
- Maintain a safe working environment, adhering to all the safety protocols
- Resolve customers complaints in a timely manner while ensuring customer satisfaction
Building Service Supervisor
Crawford Sheds Inc.
06.2023 - Current
- Repair any damage caused during transport or installation of new structures
- Work in collaboration with team members to ensure production goals are met
- Troubleshoot issues with existing sheds that need repaired or replacement parts
Education
College Degree - Police Foundations
Algonquin College
04.2024
Skills
- Team Building
- Customer Service
- Decision making
- Goal oriented
- Computer and new technology
- Conflict resolution
Accomplishments
- Documented and resolved problems which led to .
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Resolved product issue through consumer testing.
Certificates And Hobbies
- Full G License with own vehicle.
- Restricted and Unrestricted firearm certificate
- Played hockey for years, attend Good Life Fitness on a regular basis
- Received Citizen Award in school
- Clean Police record
Languages
English
Native or Bilingual
French
Limited Working
Certification
- First Aid, CPR, and AED Instructor Certification - Canadian Red Cross.
Interests
- Playing Sports
- Volunteering
- Gym Workouts
- I enjoy helping others and giving back to the community
Timeline
Security Guard
Commissionaires
02.2025 - Current
Supervisor
A & W
02.2024 - Current
Building Service Supervisor
Crawford Sheds Inc.
06.2023 - Current
College Degree - Police Foundations
Algonquin College
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