Dylan Schneider
Murrieta
Summary
Dedicated Shift Supervisor with expertise in staff management, workplace safety, and customer-oriented service. Proven ability to enhance team productivity and ensure compliance with health regulations while resolving customer complaints effectively.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Starbucks
07.2025 - Current
- Supervised daily operations to ensure optimal workflow and customer service quality.
- Trained and mentored team members on beverage preparation and customer engagement techniques.
- Implemented inventory management practices to reduce waste and enhance product availability.
- Conducted regular performance evaluations to identify areas for staff development and improvement.
- Ensured compliance with health and safety regulations during all shift operations.
- Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty levels.
Barista
Starbucks
08.2022 - 07.2025
- Crafted high-quality beverages according to standardized recipes and customer preferences.
- Provided exceptional customer service, enhancing overall guest satisfaction and loyalty.
- Maintained cleanliness and organization of workspace, ensuring compliance with health and safety standards.
- Operated point-of-sale system accurately, processing transactions efficiently and handling cash responsibly.
- Trained new baristas on beverage preparation techniques and customer service best practices.
- Maintained a clean and organized workspace for optimal productivity and safety.
Supervisor
Gilroy Gardens Family Theme Park
09.2021 - 08.2022
- Assisted guests with inquiries, enhancing overall visitor experience.
- Supervised daily operations to ensure efficient guest experiences and adherence to safety protocols.
- Assisted in maintaining park cleanliness and organization to promote a welcoming environment for visitors.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
High School Diploma -
Christopher High School
Gilroy, CABachelor of Arts - Business Administration
Arizona State University
Tempe, AZ05-2029
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Customer-oriented
- Staff motivation
- Inventory management
- Sales monitoring
- Positive attitude
- Creative problem solving
- Team collaboration and leadership
Timeline
Shift Supervisor
Starbucks
07.2025 - Current
Barista
Starbucks
08.2022 - 07.2025
Supervisor
Gilroy Gardens Family Theme Park
09.2021 - 08.2022
High School Diploma -
Christopher High School
Bachelor of Arts - Business Administration
Arizona State University