Overview
Work History
Education
Timeline
Generic

Dylan Roldan

Highland

Overview

4
4
years of professional experience

Work History

Warehouse Worker

Amazon
09.2024 - 02.2025
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.

Delivery Driver

Amazon
02.2024 - 09.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Maintained clean and safe vehicle, contributing to positive image of company.

Slot Attendant

Yaamava Resort and Casino
04.2021 - 02.2024
  • Managed cash handling responsibilities with accuracy and integrity while issuing payouts to winning patrons.
  • Enhanced customer satisfaction by efficiently handling slot machine malfunctions and resolving issues promptly.
  • Delivered exceptional customer service through friendly interactions and prompt assistance with guest inquiries or concerns.
  • Connected with guests on personal level to build loyalty.
  • Built rapport with regular patrons, recognizing and remembering their preferences to personalize their gaming experience.
  • Promoted responsible gaming practices, intervening when necessary to prevent potential problem gambling behavior.
  • Educated guests on gameplay rules, betting procedures, and payout structures, enhancing their overall enjoyment of the casino atmosphere.
  • Dispensed machine payouts and provided change for players.
  • Troubleshot machine malfunctions and diagnosed root causes.
  • Complied with casino policies and protocols to maintain transaction accuracy, efficiency and security.
  • Reported and filed paperwork for casino transactions, noted and investigated discrepancies and reported on notable incidents.
  • Complied with gaming commission rules by verifying players' ages.
  • Protected cage from unauthorized access and monetary losses by consistently following security protocols.
  • Monitored slot machines on casino floor for signs of fraud or player misuse.
  • Calculated and verified value of players' winnings or losses.
  • Oversaw casino floor activity to foster efficient service and maintain guest safety.
  • Balanced books with daily summary reconciliations.

Education

Montclair Highschool
Montclair, CA
04.2017

Timeline

Warehouse Worker

Amazon
09.2024 - 02.2025

Delivery Driver

Amazon
02.2024 - 09.2024

Slot Attendant

Yaamava Resort and Casino
04.2021 - 02.2024

Montclair Highschool

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Dylan Roldan