Dylan Robinson
Whistler,BC
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Friendly Bartender with exceptional interpersonal and creative skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Overview
8
8
years of professional experience
Work History
Sales and Marketing Representative
Montis Distilling
02.2023 - Current
- Followed through with leads to close sales over phone, in person, in office and during external consumer engagements at Markets and local sponsored events.
- Built local sales and marketing plan for local Whistler area and implement as required.
- Build and develop relationships locally to help boost companies sales and outreach.
- Provided written and oral feedback on market conditions, goal attainment and Farmers Market quotas.
Bartender
Creekbread
04.2022 - 02.2024
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
Bartender
Fairmont Chateau Whistler
08.2017 - 03.2020
- Worked along the best of the best in the hospitality industry, learning and shaping me to be better.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Lead Foreman
MB Landscaping
04.2016 - 07.2017
- Assigned tasks and monitored completion of work to full satisfaction of company standards and customer requirements.
- Performed troubleshooting procedures to diagnose malfunctions with all lawn care equipment.
- Organized and delivered supplies for each job, sod grass, rental equipment, contract day workers and payroll.
- Set up and managed maintenance contracts with customers to meet all customer lawn and garden care needs.
Education
Advanced Diploma - Aviation Management
Georgian College of Applied Arts And Technology
Barrie, ON07.2017
Skills
- Customer Service Professional
- Analytical problem solver
- Work Flexibility
- Craft Cocktail Preparation
- WSET Level 2 Wine & Spirit course
Timeline
Sales and Marketing Representative
Montis Distilling
02.2023 - Current
Bartender
Creekbread
04.2022 - 02.2024
Bartender
Fairmont Chateau Whistler
08.2017 - 03.2020
Lead Foreman
MB Landscaping
04.2016 - 07.2017
Advanced Diploma - Aviation Management
Georgian College of Applied Arts And Technology
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