Dylan Prows
Redding
Summary
With a proven track record at Orchard Nutrition Center, I excel in team supervision and customer relations, skillfully negotiating with vendors and leading staff to maintain a positive environment for customers and employees. I kept the department running smoothly.
Overview
11
11
years of professional experience
Work History
Traffic Control Technician
Roll N' Rock Construction
09.2023 - Current
- Provided essential instructions to foremen, crew chiefs and other flaggers.
- Demonstrated strong decision-making skills when determining appropriate actions in response to changing conditions or emergencies within the work zone.
Wellness Department Manager
Orchard Nutrition Center
06.2013 - 03.2023
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Established clear performance expectations for staff members which led to increased accountability.
- Trained new employees on product knowledge and optimal customer service.
- Oversaw all merchandising and sale promotions
- Used our POS software to keep pricing up-to-date
- Oversaw all buying and warehouse operations for the department
Education
High School Diploma -
North State Independent Study
ReddingNo Degree - Business
Shasta College
Redding05.2026
Skills
- Customer Service
- Staff Education
- Staff Hiring and Retention
- Sales Promotions
- Strong and decisive communication
- Construction Site Coordination
Timeline
Traffic Control Technician
Roll N' Rock Construction
09.2023 - Current
Wellness Department Manager
Orchard Nutrition Center
06.2013 - 03.2023
High School Diploma -
North State Independent Study
No Degree - Business
Shasta College
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