Dylan Piche
Orange
Summary
Dynamic professional excelling in customer satisfaction and quality control. Skilled in accurate data input and building strong professional connections, I effectively managed inventory and delivered exceptional service, ensuring client retention and loyalty. Committed to maintaining high standards and fostering positive relationships in fast-paced environments. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
1
1
Certificate
Work History
Costco Clerk
Costco
05.2023 - Current
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Monitored inventory levels to order new supplies and maintain consistent stock.
Life Insurance Agent
Self-employeed
10.2018 - 06.2023
- Maintained high standards of customer service by building relationships with clients.
- Explained advantages, features, and disadvantages of various policies to promote sale of plans.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Provided coverage option information to assist clients in protecting assets.
- Retained up-to-date industry knowledge for accurate, well-informed customer interactions.
Grocery Clerk
Vons Grocery Store
06.2012 - 10.2020
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Retrieved items for customers and verified prices.
- Assisted customers by finding items quickly.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
Education
E.M.T Certification - Emergency Medical Services
Orange Coast College
Costa Mesa, CA06-2018
General Education -
Folsom Lake College
Folsom, CA08-2013
High School Diploma -
Union Mine
Placerville, CA06-2013
Skills
- Accurate data input
- Document organization
- Quality control
- Customer satisfaction
- Confidentiality
- Accurate document reproduction
- Information security
- Quality control
- Billing and coding accuracy
- Verbal and writing communication
- Sales expertise
- Building strong professional connections
- Point of sale management
Certification
- EMT - Certified Emergency Medical Technician
- Licensed life Insurance agent in 2 states
- ACI Grade 1- field tech Certified
Timeline
Costco Clerk
Costco
05.2023 - Current
Life Insurance Agent
Self-employeed
10.2018 - 06.2023
Grocery Clerk
Vons Grocery Store
06.2012 - 10.2020
E.M.T Certification - Emergency Medical Services
Orange Coast College
General Education -
Folsom Lake College
High School Diploma -
Union Mine