Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Dylan Piche

Dylan Piche

Orange

Summary

Dynamic professional excelling in customer satisfaction and quality control. Skilled in accurate data input and building strong professional connections, I effectively managed inventory and delivered exceptional service, ensuring client retention and loyalty. Committed to maintaining high standards and fostering positive relationships in fast-paced environments. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience
1
1
Certificate

Work History

Costco Clerk

Costco
05.2023 - Current
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Monitored inventory levels to order new supplies and maintain consistent stock.

Life Insurance Agent

Self-employeed
10.2018 - 06.2023
  • Maintained high standards of customer service by building relationships with clients.
  • Explained advantages, features, and disadvantages of various policies to promote sale of plans.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Provided coverage option information to assist clients in protecting assets.
  • Retained up-to-date industry knowledge for accurate, well-informed customer interactions.

Grocery Clerk

Vons Grocery Store
06.2012 - 10.2020
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Retrieved items for customers and verified prices.
  • Assisted customers by finding items quickly.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.

Education

E.M.T Certification - Emergency Medical Services

Orange Coast College
Costa Mesa, CA
06-2018

General Education -

Folsom Lake College
Folsom, CA
08-2013

High School Diploma -

Union Mine
Placerville, CA
06-2013

Skills

  • Accurate data input
  • Document organization
  • Quality control
  • Customer satisfaction
  • Confidentiality
  • Accurate document reproduction
  • Information security
  • Quality control
  • Billing and coding accuracy
  • Verbal and writing communication
  • Sales expertise
  • Building strong professional connections
  • Point of sale management

Certification

  • EMT - Certified Emergency Medical Technician
  • Licensed life Insurance agent in 2 states
  • ACI Grade 1- field tech Certified

Timeline

Costco Clerk

Costco
05.2023 - Current

Life Insurance Agent

Self-employeed
10.2018 - 06.2023

Grocery Clerk

Vons Grocery Store
06.2012 - 10.2020

E.M.T Certification - Emergency Medical Services

Orange Coast College

General Education -

Folsom Lake College

High School Diploma -

Union Mine
Dylan Piche