DYLAN PANGELINAN
Nuevo
Summary
Reliable and hardworking team member with experience at Dave's Hot Chicken in fast-paced environments. Skilled in customer service, Cash handling, and maintaining high standards of cleanliness and food safety. Known for strong teamwork, a positive attitude, and delivering great guest experiences
Overview
3
3
years of professional experience
Work History
Crew Member
Dave's Hot Chicken
El Cajon
04.2024 - 08.2025
- Ensured all guests receive outstanding service and resolved issues promptly and positively
- Monitored and maintained all aspects of the restaurant's operations during the shift, including cleanliness, organization, and adherence to company standards
- Ensured food products are prepared and delivered to meet quality standards and that all food safety and sanitation procedures are followed
- Handled cash drawers, prepared cash deposits, and troubleshot cash-related issues
- Processed cash transactions efficiently at point of sale.
- Enforced all company policies, safety, and security standards to maintain a safe environment for both employees and customers
- Collaborated with team members to ensure efficient service delivery.
Auto detailer
Carbon Detailing
San Diego
05.2023 - 01.2024
- Managed customer accounts and delivered exceptional service to enhance client relationships
- Engaged with customers to clarify services offered and guarantee satisfaction
- Cleaned, restored, and maintained vehicle appearance inside and out through washing, polishing, and waxing
- Vacuumed interiors and shampooed carpets for thorough cleaning.
- Organized work area and maintained cleanliness of equipment and supplies.
- Cleaned and polished vehicles using wax, polishes, detergents, brushes, cloths, and buffing machines.
Crew Member
Dave's Hot Chicken
San Diego
10.2022 - 05.2023
- Answered guest requests and resolved customer complaints
- Cash handling, food preparation, and inventory control
- Trained new crew members with protocols and restaurant practices
- Maintained proficiency in every station
- Backed up crew members to keep team workflow at efficient level
- Prepared and cooked menu items following food safety guidelines.
- Served customers with a friendly and positive attitude.
- Assisted in inventory management and restocking supplies as needed.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Maintained an organized work area to ensure efficient operations.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Education
Highschool Diploma - General Education
Mira Mesa Highschool
San Diego, CA06-2021
Skills
- Customer service
- Food safety and Sanitation
- Cleaning and Organization
- Cash handling
- Inventory management
- Training and coaching
- Leadership qualities
- Positive company representation
- Hospitality service expertise
- Communication skills
- Sanitation protocols
Timeline
Crew Member
Dave's Hot Chicken
04.2024 - 08.2025
Auto detailer
Carbon Detailing
05.2023 - 01.2024
Crew Member
Dave's Hot Chicken
10.2022 - 05.2023
Highschool Diploma - General Education
Mira Mesa Highschool