• Seasoned professional with a proven track record of delivering exceptional service at the top-ranked steakhouse in Da Nang.
• Skilled in creating a warm and inviting atmosphere for guests, ensuring they feel welcomed and at home.
• Possessing a strong ability to communicate effectively with customers, I excel in understanding and fulfilling their needs, enhancing their overall dining experience.
• Committed to upholding the highest standards of service and hospitality
• Adept at working collaboratively with colleagues to deliver outstanding results
1Customer Service: Ability to provide excellent customer service, address customer needs, and resolve issues effectively
2Communication: Strong verbal communication skills to interact with customers and team members
3Problem Solving: Capability to handle customer complaints and resolve issues to ensure customer satisfaction
4Upselling: Ability to suggest additional items to customers to increase sales and enhance their experience
Fluent in English with a proficiency level of 6.0 in the Speaking section of the IELTS exam, enabling effective communication with a diverse range of customers.