DYLAN MITCHELL

Lincoln

Summary

Proven team player with a strong work ethic, excelling in mastering POS systems and delivering exceptional customer service at Siino's Italian Restaurant. Demonstrated ability to efficiently process payments while fostering positive customer relationships. Enhanced customer satisfaction and streamlined operations through effective communication and problem-solving skills.

Overview

years of professional experience

Work History

Broista

Dutch Bros

Roseville

07.2024 - 01.2025

Worked as a team in multiple facets during rush hour.
Constantly was asked to step up under pressure.
Took care of order and took on tasks that needed to be handled in shop simultaneously.
Cleaned constantly with different cleaning solutions for different areas of the shop.
Helped every customer and satisfied them with great service efficiency while making them feel welcome with conversation.
Cleaned machines.
Counted register.
Swept lot.
Cleaned floor.
Shut down systems at end of day.

Cashier, Host, Busser

Siino's Italian Restaurant

Lincoln

06.2021 - 11.2021

Built and maintained positive working relationships with co-workers.
Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
Provided excellent customer service by greeting customers and offering assistance.
Handled customer complaints and inquiries in a courteous and efficient manner.
Operated a cash register and accurately processed payments, returns, and exchanges.
Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
Performed opening and closing procedures, such as counting cash in the register, restocking, and cleaning.
Processed customer orders and ensured the accuracy of their purchases.
Used POS system to complete purchases for customers.
Performed opening and closing duties such as counting money, balancing registers and reconciling discrepancies.

Education

Biomedical Science - Biomedical Sciences

SIERRA COLLEGE

5100 Sierra College Blvd

05.2026

High School Diploma -

LINCOLN HIGH SCHOOL

Lincoln, CA

05.2023

Skills

Payment processing and cash handling
Customer service excellence
Time management
Cleaning and sanitizing
Work ethic and integrity
Effective communication

Dependability and honesty
Product restocking
POS systems expertise
Order taking and packaging
Telephone etiquette
Team collaboration

References

Kevin Bowman, Crash Champions Autobody, Napa, CA, Mechanic And Bodyshop Manager Cousin, (707) 416-1066, edigirolamo11@gmail.com
Kim Lichtenberger, TriPoint Homes, Lincoln, CA, Realtor Family Friend, (209) 808-6530, bergerkim07@gmail.com

Timeline