Dylan MacGregor

- Collected/analyzed drinking water/wastewater samples from around the Rossdale/Goldbar Water Treatment Plants

- Maintained/conducted troubleshooting of laboratory and plant equipment

- Gained in-depth understanding of plant operations, provided technical insights to aid plant in adjusting chemical dosing

- Co-chaired the laboratory Health, Safety and Environment Committee, created agenda/minutes, ran meetings

- Created dashboard in excel to help visualize laboratory safety metrics and KPIs for upper management

- Mastered tactful communication with Epcor clients in confrontational situations

- Recognized for exceeding time management metrics (>95% adherence to schedule)

- Consistently received >90% scores for QA checks on customer engagement

- Collected wastewater and industrial samples at sites around Edmonton

- Learned how to interpret DRAINS data, record drawings, sewer documents

- Became well-versed in Drainage Bylaws, Provincial/Federal Regulations

- Gained thorough knowledge of manual and automated sampling techniques

- Investigated environmental lab data in comparison with regulatory standards for wastewater and soil reclamation

- Communicated outliers and potential exceedances with clients, aided in coordinating resampling events with appropriate equipment

- Excelled at multitasking between priorities with minimal supervision

- Aided in optimizing our most common data entry task to be 44% faster

- Chosen as the first point of contact for face to face meetings during one of our largest client-based audits

- Inspected and analyzed groundwater and soil samples for various parameters

- Familiarized with legal sampling and chain of custody procedures

- Cross-trained in the shipping department; prepared/shipped sample bottles

- Recognized for attention to detail in data entry, accuracy doing repetitive tasks