Dylan Lown
Tottenham,ON
Summary
Committed and hardworking employee with experience in complex physics and mathematical analysis. Dedicated to analyzing algorithms, data visualization and understanding a vast variety of astronomical concepts.
Overview
7
7
years of professional experience
Work History
Business Analyst
Canadian Tire
Mississauga, ON
08.2024 - Current
- Drafted functional specifications documents outlining project scope, objectives and deliverables.
- Managed diverse projects for data capture, storage and forecast analysis.
- Maintained or updated business intelligence tools, databases or dashboards.
Customer Service
The Beer Store
Tottenham, Canada
03.2020 - Current
- Greet and respond promptly to customers with proven track record of enhancing customer satisfaction.
- Secure store at open and close, and process brinks bank deposits.
- Work flexible schedule, cross train and provide backup for other customer service reps when needed.
- Restock and organize merchandise.
Crew Member
Jacks Urban Jungle
Barrie, Canada
04.2018 - 08.2019
- Assisted customers by ensuring their safety on and off the equipment.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Bachelor of Science - Physics with specialization in Astrophysics
Queens University
Kingston06.2023
Skills
- Microsoft Office (Excel, PowerPoint, Access)
- SAP
- Python
- Analytical thinking
- Critical thinking
- Communication skills
- Problem-solving skills
- Cost-benefit analysis
- Team collaboration
- Data analysis
Publications
Hydrodynamic Quantum Analogue - Walking Droplets, Lown, Dylan et al., 2022, Queens University, Undergraduate dissertation, 09/01/21, 05/01/22, https://ojs.library.queensu.ca/index.php/JUEPPEQ/article/view/15686
Timeline
Business Analyst
Canadian Tire
08.2024 - Current
Customer Service
The Beer Store
03.2020 - Current
Crew Member
Jacks Urban Jungle
04.2018 - 08.2019
Bachelor of Science - Physics with specialization in Astrophysics
Queens University
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