Dylan Irakoze
Brampton,ON
Summary
I'm a young professional with working experience in a variety of industries. I'm adaptable, sociable, highly motivated, and able to succeed in various settings and thrive in a structured environment. I'm looking for a job where my efforts are appreciated and I'll have the chance to develop professionally.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Nike Outlet Store
11.2022 - 05.2023
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Maintained high levels of customer satisfaction through empathetic listening, timely problem resolution, and personalized attention.
Customer Service Cashier
Cineplex Cinemas
12.2021 - 08.2022
- Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
- Utilized various software applications to process customer orders.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Processed customer orders and accurately handled payment transactions.
Education
Bachelor of Science - Computer Science
Wilfrid Laurier University
Waterloo, ON05.2027
High School Diploma -
Ecole Catholique Secondaire Sainte Famille
Mississauga, ON06.2022
Skills
- Problem-solving skills
- Reliable and Responsible
- Multi-tasking strength
- Exceptional customer service
- Excellent people skills
- Excellent Written and Verbal Communication
- Strong Communication and Interpersonal Skills
- Team Leadership
- Results driven
- Deliver high-quality work
Languages
English
Native or Bilingual
French
Full Professional
Certification
First Aid CPR Certificate
Bilingual Certificate - English and French
First Aid CPR Certificate
Completed First Aid CPR
Timeline
Sales Associate
Nike Outlet Store
11.2022 - 05.2023
Customer Service Cashier
Cineplex Cinemas
12.2021 - 08.2022
Bachelor of Science - Computer Science
Wilfrid Laurier University
High School Diploma -
Ecole Catholique Secondaire Sainte Famille
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