Dylan Hermans
Eastport,ON
Summary
Energized by a dynamic career with entities promoting physical development and assistive approaches, excelling in adaptive learning and program development, enhancing inclusivity for children with disabilities. Skilled in building lasting relationships and employing motivational techniques, I've significantly contributed to program innovations and participant retention, showcasing a blend of hard and soft skills pivotal for progressive educational environments and physical literacy.
Overview
3
3
years of professional experience
Work History
Supply Early Learning Facilitator
YMCA Of Greater Toronto Area
2023.10 - Current
- Design Inclusive Approaches: Develop and implement innovative strategies to support children with developmental disabilities, ensuring their active participation and inclusion in all activities.
- Foster Collaborative Relationships: Establish and nurture strong, supportive relationships with both staff and children, creating a positive and collaborative learning environment.
- Engage Through Tailored Programs: Design and execute engaging program activities that align with the identified interests of children, enhancing their learning experience and promoting active engagement.
- Promote Physical Literacy and Health: Utilize grassroots approaches to develop foundational movement patterns, promoting physical literacy and healthy lifestyles among children.
- Monitor and Support Development: Track and assess children's development, providing targeted feedback and support to facilitate their growth and well-being.
- Communicate Effectively with Families: Maintain open and effective communication with parents and guardians, providing regular updates on their children's progress and addressing any concerns.
- Ensure a Safe and Stimulating Environment: Maintain a classroom environment that is safe, stimulating, and conducive to learning, adhering to YMCA policies and standards.
- Facilitate Effective Communication: Serve as a liaison between participants, families, and program staff, facilitating open dialogue to provide the best possible individualized program and support.
Field Placement Student
Variety Village
2022.09 - 2023.04
- Program Development: Design and implement innovative programs and activities through the Ability in Action program, tailored to the diverse needs and interests of members with disabilities.
- Relationship Building: Develop and maintain strong, supportive relationships with members, staff, and the broader community to foster an inclusive and collaborative environment.
- Community Outreach: Engage with the local community to promote Variety Village's mission, programs, and events. Build positive relationships and raise awareness about the benefits and opportunities available.
- Supportive Approaches: Provide individualized support to members, ensuring their unique needs are met and they can fully participate in all activities. Adapt and modify activities to accommodate diverse abilities and promote inclusivity.
- Research and Analysis: Conduct research and analyze trends and interests within the community to inform program development. Stay current with best practices in adaptive and inclusive programming.
- Program Facilitation: Coordinate and facilitate key events, including the Ontario Governor's Games and Variety Village's Open House. Present adaptive program implementations, such as sensory soccer, showcasing innovative and inclusive sports activities.
- Resource Development: Assist in creating resources and materials that enhance program activities and member engagement. Develop tools and guides to support adaptive programming.
- Monitor Progress: Track and assess the progress of members, providing constructive feedback and support to help them achieve their personal goals. Maintain accurate records to inform program improvements.
- Advocate for Inclusion: Promote the importance of inclusivity and accessibility within the community, advocating for the rights and needs of individuals with disabilities.
- Safety and Compliance: Ensure all activities are conducted in a safe and supportive manner, adhering to Variety Village policies and procedures.
Guest Service Representative
Maple Leaf Sports & Entertainment
2021.10 - Current
- Deliver Exceptional Customer Service: Provide top-notch assistance to all guests, ensuring a positive, memorable, and seamless experience from arrival to departure.
- Establish Rapport with Fans: Engage with fans meaningfully and enthusiastically, fostering strong relationships to ensure fan retention and loyalty.
- Assist with Inquiries and Information: Offer accurate and helpful information about events, facilities, services, and promotions, ensuring guests are well-informed and satisfied.
- Resolve Complaints and Concerns: Address and resolve guest complaints and concerns promptly, professionally, and empathetically, striving to exceed their expectations, managing approximately 411 fan interactions through inquiries and concerns, per event.
- Coordinate with Event Personnel: Work closely with event staff, security personnel, and management to coordinate seamless transitions and assistance, enhancing the overall fan experience.
- Assist Guests with Special Needs: Provide personalized assistance to guests with special needs, ensuring accessibility, accommodation, to exceed fan expectations in providing a meaningful and engaging experience
- Stay Informed and Updated: Stay informed about event details, schedules, and promotions to provide accurate and up-to-date information to guests.
- Represent the Brand with Professionalism: Embody the values and standards of Maple Leaf Sports and Entertainment, demonstrating enthusiasm, professionalism, and a commitment to delivering outstanding guest service
Academy Coach
Toronto Athletic Football Club
2022.04 - 2023.03
- Develop Tailored Training Programs: Enhance player performance by designing individualized training programs and coaching strategies that cater to the specific needs and skills of each athlete.
- Skill Development: Focus on the foundational aspects of personal training and fitness to improve players' technical, tactical, and physical abilities.
- Lead Practice and Games: Organize and lead practice sessions and games, ensuring structured and effective training that maximizes player development and team cohesion.
- Build Strong Relationships: Establish and maintain positive relationships with players, fostering a supportive and motivating environment.
- Increase Player Retention: Create engaging and challenging practice sessions that keep players motivated and invested in their development, resulting in higher retention rates. Recruiting, approximately 27 new candidates for team and camp programs.
- Support Goal Setting: Assist athletes in setting achievable goals, monitoring their progress, and celebrating their accomplishments to boost their confidence and motivation.
- Collaborate with Coaches: Work closely with fellow coaches to develop cohesive and comprehensive training plans, ensuring consistent progress across all teams within the academy.
- Monitor and Assess Progress: Regularly assess player performance, providing feedback and support to help them reach their full potential.
- Promote Health and Fitness: Emphasize the importance of fitness and personal training as a foundation for athletic performance and overall well-being.
Education
Certificate - Online Personal Trainer
International Sports Science Association
Phoenix, AZ07.2024
Certificate - Child & Youth Training
International Sports Science Association
Phoenix, AZ05.2024
Certificate - Personal Trainer
International Sports Science Association
Phoenix, AZ02.2024
Diploma - Social Service Worker
Seneca College of Applied Arts And Technology
North York, ON04.2023
Diploma - Sports Administration
Georgian College of Applied Arts And Technology
Barrie, ON04.2020
Skills
- Adaptive Learning
- Disability Awareness
- Program Development & Facilitations
- Relationship Building & Retention
- Motivational Techniques
- Recruitment Strategies
- Documentation And Reporting
Accomplishments
- Member of Athletics Canada & Team Canada Paralympic Team (T13) Athlete
- Recurring Recipient of Athlete Assistant Program at the Developmental and World Class Level
- Selected to compete in the 2017 World Championship in the T13 100m
- 5x National Medalist in the 100m & 200m
- Partnered with the Neighborhood Services Organization of Rexdale to provide Sensory Soccer Program for Children & Youth with Disabilities
Languages
English
Native or Bilingual
Timeline
Supply Early Learning Facilitator
YMCA Of Greater Toronto Area
2023.10 - Current
Field Placement Student
Variety Village
2022.09 - 2023.04
Academy Coach
Toronto Athletic Football Club
2022.04 - 2023.03
Guest Service Representative
Maple Leaf Sports & Entertainment
2021.10 - Current
Certificate - Online Personal Trainer
International Sports Science Association
Certificate - Child & Youth Training
International Sports Science Association
Certificate - Personal Trainer
International Sports Science Association
Diploma - Social Service Worker
Seneca College of Applied Arts And Technology
Diploma - Sports Administration
Georgian College of Applied Arts And Technology
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