Dylan Flores
Huntington Park
Summary
Dynamic and reliable professional with extensive experience across various roles at ERMC Aviation and Walmart. Demonstrated expertise in customer service and cashiering, with a proven track record of enhancing customer satisfaction and streamlining operations. Fluent in both Spanish and English, I excel in fast-paced environments, showcasing my ability to learn quickly and contribute significantly to team efficiency and productivity. I am able to work alone with trust.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Warehouse Worker
DHL Express
11.2024 - 01.2025
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Lavatory Driver
ERMC Aviation
09.2023 - 10.2024
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
Cabin Agent
ERMC Aviation
08.2022 - 09.2023
- Cleaned and sanitized aircraft lavatories to meet company standards.
- Maintained stock of snacks and reading materials to distribute to airline passengers during flights.
- Loaded inventory of supplies onto cabin service truck and unloaded unused supplies after flight arrival.
Customer Service Associate
Walmart
01.2023 - 08.2023
Front End Cashier
Walmart
10.2022 - 01.2023
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
- Maintained organized and orderly front end and removed carts, baskets, and debris.
- Performed price checks for fellow cashiers, ensuring accurate pricing on merchandise for customers'' convenience.
- Processed returns and exchanges efficiently, adhering to store policies while prioritizing customer satisfaction.
- Helped customers complete purchases, locate items, and join reward programs.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Worked extended hours during holidays or peak seasons to provide additional support for increased customer traffic.
- Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
Education
Some College - Automotive Technician
Universal Technical Institute
Long Beach, CAHigh School Diploma - Mathematics
Verdugo Hills High School
Tujunga, CA06.2022
Skills
Airport experience
Customer Service
Spanish
English
Cashiering
Fast pace
Overtime work
On time
Fast learner
Highly reliable
Very interested
Certification
See safe Food Handler
(May 2022- May 2025)
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Warehouse Worker
DHL Express
11.2024 - 01.2025
Lavatory Driver
ERMC Aviation
09.2023 - 10.2024
Customer Service Associate
Walmart
01.2023 - 08.2023
Front End Cashier
Walmart
10.2022 - 01.2023
Cabin Agent
ERMC Aviation
08.2022 - 09.2023
See safe Food Handler
(May 2022- May 2025)
Some College - Automotive Technician
Universal Technical Institute
High School Diploma - Mathematics
Verdugo Hills High School
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