Dylan Dinning
Ancaster,ON
Summary
Enthusiastic and customer-focused professional with proven retail experience at Winners and strong communication skills from working in the school board’s communications department. Skilled at providing friendly, efficient service, handling transactions, and resolving customer concerns with professionalism. Recognized for reliability, teamwork, and adaptability in fast-paced environments, eager to bring excellent service and positive energy to the team.
Overview
5
5
years of professional experience
Work History
Summer Student – Communications/Media Department
Hamilton-Wentworth Catholic District School Board
Hamilton, Ontario
05.2025 - 08.2025
- Gained hands-on experience in videography and photography, working on a variety of projects, from school events to promotional campaigns.
- Planned, filmed, directed, and edited video and photography content for multiple projects supporting the board's storytelling and communication initiatives.
- Built positive relationships with staff and students by showing respect, responsibility, and a strong work ethic.
Summer Student – Communications/Media Department
Hamilton-Wentworth Catholic District School Board
Hamilton, Ontario
05.2024 - 08.2024
- Assisted with the planning, filming, and editing of photos and videos for social media, the website, and other board communications.
- Supported the creation of digital content, including graphics, and website updates.
- Responsible for attending board events to capture significant moments for both staff and students.
- Collaborated effectively within a team environment, and successfully led multiple projects from concept to completion.
Customer Service Representative
Winners TJX
05.2022 - 09.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Handled customer inquiries and suggestions courteously and professionally.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Customer Service Manager
Five Star Fitness (Meadowlands)
amilti
06.2020 - 05.2021
- Assisted with the day-to-day cleaning of the exercise equipment, monitor guest experience, enforce health and safety protocols, customer service, dispute resolution
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
- Implemented quality control measures to maintain high standards of service across all touchpoints within the organization.
Education
Bachelor of Arts - Bachelors Film And Television
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON04.2027
Associate of Arts - Art And Design Foundations
Mohawk College of Applied Arts And Technology
Hamilton, ON04.2023
Skills
- Organized
- Self-motivated
- Strong stress management skills
- Reliable
- Works well with others
- Communication skills
- Directing experience
- Digital photography
- Video editing
- Task prioritization
- Time management abilities
- Friendly, positive attitude
Websites
https://www.youtube.com/@DilPik
A deep dive into cinema, where passion meets film analysis and video essays. I explore everything from groundbreaking blockbusters to indie masterpieces, offering fresh insights and fostering a community for film enthusiasts.
Affiliations And Interests
- West Mountain Baseball Association 2010-2018(multiple city championships)
- Blessed Sacrament Basketball Club 2009-2012(teams finished 5th in Province)
- Bishop Tonnos Boys Baseball Team 2018/19(city champions 2019)
References
Liz Cabral - TJX Manager
Nicolas Kolovos - 905- 522-4332 TJX Associate
Donald Henderson - don.a.henderson@gmail.com, HWCDSB Web/Videographer Officer
Timeline
Summer Student – Communications/Media Department
Hamilton-Wentworth Catholic District School Board
05.2025 - 08.2025
Summer Student – Communications/Media Department
Hamilton-Wentworth Catholic District School Board
05.2024 - 08.2024
Customer Service Representative
Winners TJX
05.2022 - 09.2023
Customer Service Manager
Five Star Fitness (Meadowlands)
06.2020 - 05.2021
Bachelor of Arts - Bachelors Film And Television
Sheridan College Institute of Technology And Advanced Learning
Associate of Arts - Art And Design Foundations
Mohawk College of Applied Arts And Technology