Dylan Clay
Fountain Valley
Summary
Developed strong organizational and multitasking skills in fast-paced logistics environment. Demonstrates ability to streamline processes and improve efficiency through problem-solving and effective communication. Looking to transition into new field where these skills can drive success and innovation.
Overview
8
8
years of professional experience
Work History
Logistics Associate
Harbor Freight Tools USA
09.2024 - Current
- Monitored inventory levels closely to prevent stockouts or excess inventory, maintaining an optimal balance between supply and demand.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Provided exceptional customer service by promptly addressing inquiries related to order status or shipping delays.
- Improved warehouse efficiency by implementing innovative inventory management techniques.
- Assisted in receiving, stocking, and distribution of merchandise.
Sales Representative
California Concepts
01.2024 - 09.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Developed tailored solutions to unique customer needs, increasing overall satisfaction rates.
- Exceeded sales targets through effective planning and goal setting.
Sales Manager
Jack's Surfboards
08.2019 - 12.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent follow-ups.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Attended industry events and conventions to expand sales opportunities.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Delivery Driver
Meriprana LLC
12.2021 - 05.2022
- Completed on-time deliveries by choosing the best and most efficient routes.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Improved customer satisfaction by ensuring timely and accurate product deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Verified the accuracy of all deliveries against order forms.
Brand Ambassador
Genuine No.9's - Meriprana LLC
12.2021 - 05.2022
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Developed lasting connections with industry professionals through networking.
General Merchandise Clerk
Stater Brothers
03.2017 - 06.2019
- Pushed and stocked product in multiple departments and consistently met time targets.
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
- Supported promotional events by setting up attractive displays according to planogram guidelines.
- Resolved customer complaints and escalated to store management for enhanced support when necessary to drive positive customer experiences.
- Trained new employees on store policies, procedures, and best practices for optimal job performance.
Education
High School Diploma -
Fountain Valley High School
Fountain Valley, CA06-2018
Skills
- Warehouse operations
- Customer relations
- Effective communicator
- Stock replenishment
- Staff management
- Customer engagement
- Materials handling
- Sales expertise
- Dependable and reliable
- Adaptable personality
Timeline
Logistics Associate
Harbor Freight Tools USA
09.2024 - Current
Sales Representative
California Concepts
01.2024 - 09.2024
Delivery Driver
Meriprana LLC
12.2021 - 05.2022
Brand Ambassador
Genuine No.9's - Meriprana LLC
12.2021 - 05.2022
Sales Manager
Jack's Surfboards
08.2019 - 12.2023
General Merchandise Clerk
Stater Brothers
03.2017 - 06.2019
High School Diploma -
Fountain Valley High School
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