Dylan Chavarria
Tarzana
Summary
Highly skilled and personable fine dining server with years of experience delivering exceptional service and creating memorable dining experiences. Seeking a position where I can utilize my expertise in providing exceptional customer service, extensive knowledge of fine dining etiquette, and strong attention to detail to exceed guests' expectations. Committed to exceeding guest expectations, and contributing to the success of the restaurant.
Overview
5
5
years of professional experience
Work History
Server
Casalena
Woodland Hills
06.2024 - Current
- Delivered attentive customer service to create welcoming atmosphere for guests.
- Managed high-volume orders while resolving issues promptly and efficiently.
- Enhanced dining experience by anticipating guest needs and preferences.
- Fostered guest satisfaction to encourage repeat visits through exceptional service.
Server/Bartender
Shutters on the Beach
Santa Monica
08.2023 - 06.2024
- Anticipated guest needs and preferences, delivering service proactively.
- Demonstrated impeccable manners and professional etiquette aligned with luxury standards of a five-star environment.
- Utilized in-depth knowledge of menu items and wine pairings to provide informed recommendations.
- Resolved issues and complaints swiftly to uphold guest satisfaction and positive atmosphere.
Server
The Hideaway
Beverly Hills
06.2022 - 04.2024
- Contributed to restaurant opening by ensuring high-quality service across operations.
- Trained new servers on standards, policies, and service techniques.
- Served as role model by demonstrating proper etiquette and formal service procedures.
- Conducted training sessions focusing on menu knowledge and wine pairing.
- Greeted guests upon arrival, escorting them to tables while ensuring comfort.
- Provided detailed menu recommendations based on guest preferences and dietary needs.
Server
Morton's The Steakhouse
Woodland Hills
11.2020 - 06.2023
- Conducted comprehensive training sessions on menu knowledge and wine pairing techniques.
- Greeted guests warmly, escorted to tables, and ensured comfort throughout dining experience.
- Demonstrated in-depth menu knowledge, including ingredients and preparation methods.
- Provided personalized dish and beverage recommendations based on guest preferences.
- Executed impeccable food and beverage service using proper techniques and etiquette.
Education
B.A. - Biology
Cal State University
Northridge, CA05.2019
Skills
- Exceptional Customer Service
- Team player
- Attention to Detail
- Professional Etiquette
- Upselling Techniques
- Adaptability
- Personalized Service
- Anticipating Guest Needs
- Impeccable Manners
- In-depth Knowledge of Menu Items
- Wine Pairings
- Issue Resolution
- Training New Servers
- Formal Service Procedures
- Conducting Training Sessions
- Ensured Guest Comfort
- Proper Serving Techniques
- Creating an Elegant Atmosphere
Timeline
Server
Casalena
06.2024 - Current
Server/Bartender
Shutters on the Beach
08.2023 - 06.2024
Server
The Hideaway
06.2022 - 04.2024
Server
Morton's The Steakhouse
11.2020 - 06.2023
B.A. - Biology
Cal State University