Dylan Burns
Toronto,ON
Summary
Self-motivated professional with exceptional attention to detail. I am dedicated to providing high quality craftsmanship in a timely manner to ensure customer and project lead satisfaction. I have a proven track record of going above and beyond for my customers and team members to consistently meet project deadlines. I specialize in home renovation, home finishing, and have several years of experience in commercial construction as a labourer and site supervisor. For the past several months I have been working as a handyman in downtown Toronto while studying part time in the Carson Dunlop Home and Building inspection programs. I am first-aid and CPR certified.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Handyman
Skyline Deficiency Solutions
03.2024 - Current
- Completed PDI, 30 day and yearly inspections and repairs.
- Minor drywall patch and painting to major drywall installation and full unit re paints.
- Demolition of drywall, flooring, tile, trim and re framing.
- Minor plumbing and electrical work.
- Worked closely with building contractors, customer service team and tenant / unit owners to ensure customer satisfaction.
Founder & CEO
Burns Boys Painting
05.2017 - 12.2023
- Proactively placed orders for job site materials to ensure steady work flow.
- Utilized project management software for scheduling, payroll, and communication.
- Established and maintained strong relationships with clients, vendors, and other contracting companies.
- Negotiated and closed contracts with new and existing clients to increase loyalty and retention.
Apprentice
Coady Boys Painting
03.2016 - 03.2017
- Worked under guidance of experienced industry professionals to learn trade best practices and techniques.
- Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
- Honed strong communication, problem-solving, and organizational skills while completing tasks efficiently and working within a team.
Cabinetmaker and Installer
Corell Custom Cabinetry
12.2014 - 12.2015
- Fit cabinets and countertops within installation space with exceptional accuracy and attention to detail.
- Maintained clean and organized workplace to optimize performance, efficiency and safety.
- Built custom cabinets from raw materials based on customer specifications.
Bar Tender
Cornwalls Pub
04.2015 - 08.2015
- Memorized the names of our regular customers, as well as their usual orders and preferences. This allowed me to create a welcoming environment and enhance their overall experience.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Seasonal Sales Associate
Future Shop
11.2013 - 02.2014
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Attended to customer's desires to identify and recommend optimal products.
- Worked to meet and exceed special targets for credit card applications, special donations, and specific product promotions.
Supervisor
High Point Construction
05.2010 - 10.2013
- Promoted from Laborer to a Supervisor
- Applied strong leadership and problem-solving skills to maintain team efficiency and organize work flow through delegation.
- Identified unsafe or unhealthy workplace conditions and hazards to enforce safe work practices and procedures.
- Maintained clean and well-organized construction sites to optimize productivity and customer satisfaction.
Sales Associate
Home Depot
09.2011 - 08.2012
- Assisted customers with finding products and searching store system for merchandise at other locations.
- Optimized sales by sharing product knowledge and recommendations to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies, and security standards.
Cashier & Sales Associate
Canadian Tire
08.2009 - 05.2011
- Promoted customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained current knowledge of store promotions and tailored recommendations to customers to meet and exceed sales targets.
Education
Home & Building Inspection -
Carson Dunlop
Home Design And Cabinetry
Algonquin College
High School Diploma -
Thousand Islands Secondary School
Brockville, ON04.2011
Skills
- Drywall Installation
- Drywall Mudding and Taping
- Project management
- Adaptability and problem-solving
- Time management
- Blueprint Reading
- Worksite Safety
- Team Collaboration
- Carpentry
- Industrial and Commercial Painting Experience
Languages
English
Native or Bilingual
Spanish
Professional Working
Certification
- Master Business License
- First-aid and CPR certified
- Working at Heights Certification
- WHMIS Training Certification
- Smart Serve
References
Available upon request.
Timeline
Handyman
Skyline Deficiency Solutions
03.2024 - Current
Founder & CEO
Burns Boys Painting
05.2017 - 12.2023
Apprentice
Coady Boys Painting
03.2016 - 03.2017
Bar Tender
Cornwalls Pub
04.2015 - 08.2015
Cabinetmaker and Installer
Corell Custom Cabinetry
12.2014 - 12.2015
Seasonal Sales Associate
Future Shop
11.2013 - 02.2014
Sales Associate
Home Depot
09.2011 - 08.2012
Supervisor
High Point Construction
05.2010 - 10.2013
Cashier & Sales Associate
Canadian Tire
08.2009 - 05.2011
Home Design And Cabinetry
Algonquin College
High School Diploma -
Thousand Islands Secondary School
- Master Business License
- First-aid and CPR certified
- Working at Heights Certification
- WHMIS Training Certification
- Smart Serve
Home & Building Inspection -
Carson Dunlop
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