Dylan Brown
Newmarket,Canada
Summary
Diligent and results-driven Graduate with 4+ years of experience in Sales and Marketing. Adept at tackling complex challenges and delivering innovative solutions with a strong focus on efficiency and quality. Possess a proven track record of success in Leadership and Team management. Demonstrated ability to thrive in fast-paced environments while maintaining a keen eye for detail. A collaborative team player known for exceptional communication and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Sales Manager
Student Works
Newmarket, ON
04.2024 - Current
- As the Head of Sales for York Region, I presented sales pitches that showcased the distinctive benefits and advantages offered by our products compared to those offered by competitors.
- Experience in sales of Window Cleaning, Gutter Cleaning, Gutter guards, Polymeric Sanding and Pressure Washing
- Implemented effective sales strategies resulting in expansion of customer base and increased revenue.
- Maintained ongoing communication with clients to ensure their purchase satisfaction.
- Provided guidance to customers in choosing the most suitable products or services for their specific requirements.
Owner/Operator
Student Works
Newmarket, Canada
05.2021 - 08.2023
- Established and launched Student Works, a thriving student-run business providing home services to a diverse clientele
- Generated over $250K in revenue over the past two years! Maintained a strong focus on customer satisfaction, resulting in a high rate of repeat business and positive word-of-mouth referrals
- Led a dynamic team of student employees, providing training, mentorship, and guidance to ensure high-quality service delivery
- Implemented innovative marketing strategies, resulting in a significant increase in customer acquisition and brand awareness
- Cultivated lasting relationships with clients and stakeholders, earning a reputation for trustworthiness and reliability.
Mini Business Coach
Student Works
Newmarket, Canada
01.2023 - 08.2023
- Facilitated one-on-one coaching sessions with student entrepreneurs, offering valuable insights and actionable recommendations to enhance their business performance
- Assisted in the development of individualized business plans, helping students set realistic objectives and outlining clear strategies for growth and success
- Conducted performance assessments and analyzed key business metrics to identify areas for improvement, leading to enhanced productivity and profitability for the student-run businesses
- Provided expert advice on marketing strategies, sales techniques, and customer relationship management, resulting in increased brand visibility and customer engagement
- Collaborated with the Student Works management team to organize training workshops and seminars, imparting essential business skills and fostering a culture of continuous learning
- Acted as a motivational mentor, instilling confidence and resilience in student entrepreneurs to overcome challenges and setbacks, driving them towards achieving their business aspirations
- Maintained regular communication with student business owners, offering ongoing support, and celebrating their successes throughout their entrepreneurial journey.
Driving Range Attendant
Cardinal Golf Club
Newmarket, Canada
06.2019 - 08.2021
- Responsible for greeting and assisting customers in a friendly and professional manner, providing a positive and welcoming experience at the driving range
- Ensure all driving range equipment, including golf balls, ball dispensers, and golf mats, are clean, organized, and in good working condition
- Collect, clean, and refill golf ball buckets to ensure a continuous supply of balls for customers
- Accurately handle cash transactions, record sales, and process payments for range balls and rental equipment
- Address customer inquiries, comments, and concerns promptly and professionally, striving to provide exceptional customer satisfaction.
Education
Bachelor of Arts in Sports Business -
University of Waterloo
Waterloo, Ontario04-2024
Bachelor of Arts in Tourism Development -
University of Waterloo
Waterloo, Ontario04-2024
Skills
- Leadership
- Communication
- Sales
- Project Management
- Adaptability
- Time Management
- Organization
- Team Work
- Coaching and Mentoring
- Decision-Making
Awards
- Presidents Club Award, Student Works, 2023, Awarded to top-performing individuals who have consistently demonstrated exceptional leadership, outstanding sales achievements, and significant contributions to the organization's success. It represents the highest level of excellence and is a symbol of success and dedication in their field
- Top Performer Award, Student Works, 2023, The Top Performer Award is a coveted recognition granted to exceptional achievers who have delivered outstanding results and surpassed performance expectations. This prestigious award offers the recipients an exciting and well-deserved allexpenses-paid trip to Mexico, celebrating their hard work, dedication, and success.
References
References available upon request.
Timeline
Sales Manager
Student Works
04.2024 - Current
Mini Business Coach
Student Works
01.2023 - 08.2023
Owner/Operator
Student Works
05.2021 - 08.2023
Driving Range Attendant
Cardinal Golf Club
06.2019 - 08.2021
Bachelor of Arts in Sports Business -
University of Waterloo
Bachelor of Arts in Tourism Development -
University of Waterloo
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