Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dylan Anderson

Tech Support Representative
Chilliwack,BC

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Concentrix
Chilliwack, BC
11.2016 - 08.2021
  • Provided outstanding support and service for various clientele via email, chat and phone applications.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Collected and analyzed customer information to prepare product or service reports.

Education

Bachelor of Arts - Criminology

UFV
Abbotsford, BC
01.2022 - 04.2022

Skills

Complaint resolution

Technical Support

Professional telephone demeanor

Creative problem solving

Timeline

Bachelor of Arts - Criminology

UFV
01.2022 - 04.2022

Customer Service Representative

Concentrix
11.2016 - 08.2021
Dylan AndersonTech Support Representative