Summary
Overview
Work History
Education
Skills
Timeline
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DYLAN ALLEN

Sacramento

Summary

Reliable Facilities Manager dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.

Overview

7
7
years of professional experience

Work History

Housekeeper

Westmont of Chico
06.2024 - 06.2025
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Presented a positive and welcoming demeanor at all times.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Head of Facilities

Spotless Facilities Services
01.2022 - 05.2024
  • Accounted for building usage and organizational needs when planning maintenance activities.
  • Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
  • Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.

Head of Housekeeping

Chico Sports Club
04.2019 - 12.2021
  • Supervised housekeeping staff, ensuring high standards of cleanliness.
  • Trained new employees on cleaning procedures and safety protocols.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Managed laundry sorting, washing, drying, and ironing.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.

Housekeeper

Chico Sports Club
03.2018 - 04.2019
  • Maintained cleanliness and sanitation of the facility.
  • Operated electronic backpack vacuums and floor sweepers.
  • Verified cleanliness and organization of storage areas and carts.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.

Education

High School Diploma -

CORE Butte High School
06-2017

Skills

  • Ergonomics and safety training
  • Restroom detailing
  • Dusting
  • Safe cleaning with chemicals
  • Linen replenishment
  • Health and safety compliance
  • Quality assurance
  • Exceptional time management
  • Staff training
  • Guest relations
  • Infection control
  • Customer feedback management

Timeline

Housekeeper

Westmont of Chico
06.2024 - 06.2025

Head of Facilities

Spotless Facilities Services
01.2022 - 05.2024

Head of Housekeeping

Chico Sports Club
04.2019 - 12.2021

Housekeeper

Chico Sports Club
03.2018 - 04.2019

High School Diploma -

CORE Butte High School

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DYLAN ALLEN