DyAnne M. Ethridge
San Luis Obispo
Summary
Experienced Patient Access Representative specializing in patient registration and documentation. Enhanced patient experiences through effective communication and advocacy while ensuring confidentiality and accuracy in records. Collaborated with teams to achieve company goals and deliver exceptional service, demonstrating commitment to continuous learning and professional development.
Overview
34
34
years of professional experience
Work History
Patient Access Representative
DIGNITY HEALTH CORPORATION - (FRENCH HOSPITAL MEDICAL CENTER)
SAN LUIS OBISPO
11.2013 - 11.2020
- Coordinated reception and registration processes to enhance patient experience through effective advocacy and support throughout hospital stay.
- Identified patients and collected demographic information, provided financial counseling, and coordinated bed assignments while addressing non-clinical needs of patients and families.
- Managed patient check-in processes for seamless service delivery.
- Verified insurance information to ensure accurate patient records.
- Assisted patients with appointment scheduling and rescheduling needs.
Acute Care Medical Transcriptionist
DIGNITY HEALTH CORPORATION - (MARIAN REGIONAL MEDICAL CENTER)
SANTA MARIA
07.2008 - 03.2013
- Transcribed acute care medical, radiology, and pathology dictation for three Central Coast Dignity Health hospitals (Marian, Arroyo Grande, French), ensuring accuracy and timeliness of patient records.
- Transcribed medical dictations accurately for various departments and specialties.
- Reviewed and edited transcripts for grammar, punctuation, and medical terminology.
- Maintained confidentiality of patient information in compliance with HIPAA regulations.
Acute Care Medical/Legal Transcriptionist
DYANNE ETHRIDGE TRANSCRIPTION SERVICE
PASO ROBLES
04.1987 - 07.2008
- Transcribed acute care medical/legal dictation, ensuring accuracy and confidentiality in patient records.
- Transcribed legal documents accurately and efficiently for various clients.
- Reviewed audio recordings to ensure clarity and completeness of transcription.
- Maintained confidentiality of sensitive information throughout transcription process.
Receptionist/Scheduler/Transcriptionist
RADIOLOGY DIAGNOSTIC CENTER
TEMPLETON
06.2003 - 11.2005
- Transcribed radiology reports and managed front office reception to facilitate efficient patient flow.
Acute Care Medical Transcriptionist
DIGITAL RECORDS CORPORATION
SANTA CLARA
06.1999 - 06.2003
- Transcribed remote medical dictation for acute care, ensuring accurate and timely documentation for patient care.
- Transcribed medical reports from physicians and healthcare providers accurately.
- Reviewed and edited transcripts for clarity and precision in terminology.
- Maintained patient confidentiality in compliance with HIPAA regulations.
Supervising Radiology & Cardiology Transcriptionist/Receptionist/Scheduler; On-Call Pathology Transcriptionist
TWIN CITIES COMMUNITY HOSPITAL
TEMPLETON
05.1996 - 01.2002
- Transcribed radiology, cardiology, and pathology dictation, managed front office reception, scheduled procedures to ensure timely patient care, and organized filing system for efficient document retrieval.
Education
Business Education -
ALLAN HANCOCK JUNIOR COLLEGE
Santa Maria, CA01-1979
General Education -
LOMPOC SENIOR HIGH SCHOOL
Lompoc, CA01-1978
Skills
- Patient registration
- Charting and documentation
- Medical assisting skills
- Medical terminology expertise
- Pharmaceutical terminology proficiency
- Legal terminology knowledge
- Voice recognition software
- Microsoft Word and Excel
- Windows operating systems
- Keyboard proficiency (120 wpm)
References
Available upon request.
Languages
Portuguese
Professional
Spanish
Elementary
Accomplishments
- Top Performer Award for Highest Insurance CoPays Collected
Timeline
Patient Access Representative
DIGNITY HEALTH CORPORATION - (FRENCH HOSPITAL MEDICAL CENTER)
11.2013 - 11.2020
Acute Care Medical Transcriptionist
DIGNITY HEALTH CORPORATION - (MARIAN REGIONAL MEDICAL CENTER)
07.2008 - 03.2013
Receptionist/Scheduler/Transcriptionist
RADIOLOGY DIAGNOSTIC CENTER
06.2003 - 11.2005
Acute Care Medical Transcriptionist
DIGITAL RECORDS CORPORATION
06.1999 - 06.2003
Supervising Radiology & Cardiology Transcriptionist/Receptionist/Scheduler; On-Call Pathology Transcriptionist
TWIN CITIES COMMUNITY HOSPITAL
05.1996 - 01.2002
Acute Care Medical/Legal Transcriptionist
DYANNE ETHRIDGE TRANSCRIPTION SERVICE
04.1987 - 07.2008
Business Education -
ALLAN HANCOCK JUNIOR COLLEGE
General Education -
LOMPOC SENIOR HIGH SCHOOL