Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dyane Stewart

Lacombe,AB

Summary

To work directly with the unhoused People of Red Deer, and to be able to keep learning about what more I can do as a citizen to make things better, not just as a working member of society. I am available to start immediately, preferably full-time.

Developed excellent route planning and time management skills in fast-paced delivery environment. Demonstrates reliability and strong work ethic, ensuring tasks are completed efficiently and safely. Transitioning to new field with focus on leveraging strong logistical and customer service abilities.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Rescue Van Driver

Hope Mission Rescue Van
06.2024 - 11.2024
  • Provided essential supplies, supportive conversation, and first aid to the unhoused population in Red Deer;
  • Community engagement, Agency connections and referrals;
  • Attended System Navigators and Cold Weather Strategy Committee meetings;
  • Organized and campaigned for donations of clothing and food for the Van;
  • Single-handedly organized the warehouse, donation storage, and supplies for the Van;
  • Administrative tasks, including overseeing maintenance for the Van as needed

Wills and Estates Legal Assistant

Wilson Cruickshank Law Office (formerly Cruickshank Law Office)
08.2016 - 09.2023
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations;
  • Handled office scheduling and made notes for deadlines, motions, and other important dates;
  • Client intakes and meetings, increasing our client volume by 10%;
  • Preparation of various legal documents (Probate, Wills/Power of Attorney/Personal Directive, Small Claims, Family Law);
  • Maintenance of Wills database, data entry;
  • Correspondence with clients, the courts, etc.;
  • Diarizations, filing, reporting to and correspondence with clients;
  • Legal research, freeing up hours of lawyer's time;
  • Reception duties, ordered offices supplies, accepted payments.

Customer Service Representative

TD Canada Trust
01.2012 - 10.2014
  • Customer service, handled various financial transactions, organized correspondence with clients;
  • Increased our repeat client volume by about 15%;
  • Data Entry;
  • Scheduled appointments, maintenance of staff calendar;
  • Ordered office supplies;

Freelance Writer

Freelance-writers
01.2008 - Current
  • Writing novels, short stories, poetry;
  • Editing and proofreading authors' works for publication;
  • Research;

Education

Bachelor of Arts - Sociology, Criminology

University of Calgary
Calgary, AB
11.2003

Creative Writing

Alexandra Writers Centre Society
Calgary, AB

Skills

  • First Aid, FOIP, and NVCI training;
  • Skilled in high-pressure environments
  • Strong proficiency in Office applications
  • Database maintenance and creation
  • Strong focus on accuracy
  • Proficient in prioritizing tasks
  • Strong research abilities

Certification

  • First Aid (St. John's Ambulance, issued in 2024)
  • Non-violent Crisis Intervention certification (issued 2024)
  • Commissioner for Oaths

Timeline

Rescue Van Driver

Hope Mission Rescue Van
06.2024 - 11.2024

Wills and Estates Legal Assistant

Wilson Cruickshank Law Office (formerly Cruickshank Law Office)
08.2016 - 09.2023

Customer Service Representative

TD Canada Trust
01.2012 - 10.2014

Freelance Writer

Freelance-writers
01.2008 - Current

Bachelor of Arts - Sociology, Criminology

University of Calgary

Creative Writing

Alexandra Writers Centre Society

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Dyane Stewart