Dyana Davis

• Greet and direct each client to their assigned department

• Assist clients with resources as needed

• Answer/return calls and when required make appointments for clients

• Translation for clients

• Developed strong relationships with families, providing regular updates on child progress and establishing trust.
• Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
• Encouraged positive behavior and social interaction among children with reward-based system.
• Monitored children's activities to verify safety and wellbeing.
• Created safe and engaging learning environment for groups of diverse children with various learning styles.

• Coordinated events and functions with attention to detail ensuring successful execution.
• Used discretion when handling confidential information.
• Accomplished project deadlines by assisting with task completion whenever required.
• Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
• Facilitated transportation to and from appointments.
• Personal shopping and search of particular items

• Managed a team of catering staff members, ensuring proper training and adherence to company standards for quality service.
• Enhanced client satisfaction by providing exceptional catering services for various events, including corporate meetings and weddings.
• Increased repeat business with excellent customer service, addressing client concerns promptly and professionally.
• Supervised food presentation and plating to enhance visual appeal.
• Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.