Dwit Bhavsar
Brampton,ON
Summary
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
2
2
years of professional experience
Work History
Security Officer
Paladin Security
Mississauga, ON
05.2022 - Current
- Provided friendly and professional assistance to employees, visitors and customers.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Identified needs of customers promptly and efficiently.
Sandwich Artist
Subway
Mississauga, ON
10.2021 - 04.2022
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Completed opening, closing and shift change tasks by following company guidelines.
- Communicated effectively with co-workers regarding customer needs and concerns.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Delivered superior customer service focused on quality and meeting customer needs.
- Communicated with customer to provide menu offering details and assist with decision-making.
Education
Post Graduate Certificate - Business Insights And Analytics
Humber College
Toronto, ON04-2023
BBA - Accounting And Finance
Nirma University
Ahmedabad, Gujarat, India06-2020
Skills
- Complex Problem-Solving
- Security Screenings
- Operations Management
- Report Generation
- Conflict Resolution Techniques
- Report Writing
- Relationship Building and Management
- Document Management
Timeline
Security Officer
Paladin Security
05.2022 - Current
Sandwich Artist
Subway
10.2021 - 04.2022
Post Graduate Certificate - Business Insights And Analytics
Humber College
BBA - Accounting And Finance
Nirma University