Summary
Overview
Work History
Education
Skills
Businessbankingfinancialmanagement
Salescommunicationskills
Customerserviceskills
References
Accomplishments
Timeline
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Dwayne Wright

Dwayne Wright

Toronto,Canada

Summary

To obtain hairstyling job in barbering franchise brand name business helping to increase brand awareness and sales revenue through great customers service and mastering my craft as a barber hairstylist apprentice

Overview

17
17
years of professional experience

Work History

Self-Employed

Fresh and Famous Inc.
Toronto, Canada
01.2010 - Current

Project Manager

Carter Fox
Toronto, Ontario
01.2022 - 12.2023

Outbound Call Representative

KGS Research
Toronto, Canada
01.2020 - 12.2020

Afri-Can FoodBasket
Toronto, Canada
01.2019 - 12.2019

Media Relations/ News Personality

Jane-Finch.com
Toronto, Canada
01.2009 - 12.2018

Green Change Agent

Jane-Finch Centre
Toronto, Canada
01.2009 - 12.2010

Action for Neighborhood Change
Toronto, Canada
01.2008 - 12.2009

Education

MBA - Logistics And Supply Chain Management

Canadian Business College
Toronto, ON
03-2025

O.S.S.D. -

Archbishop Anthony Meagher Continuing Education Centre
12.2021

Creative Institute for Toronto Young Leaders -

Creative Institute for Toronto Young Leaders
Toronto, ON
01.2012

Certification in the Faculty of Social Work -

University of Toronto
Toronto, ON
01.2012

Skills

  • Client focused
  • Strong communication skills
  • Persuasion skills
  • Problem solving skills
  • Collaboration skills
  • Time management skills
  • Organization skills
  • Ability to work independently
  • Teamwork
  • Knowledgeable in Microsoft Office
  • Customer satisfaction
  • Quality assurance
  • Empathy
  • Data entry
  • Sales management
  • Lead generation
  • Public speaking
  • Media relations
  • Event planning
  • Financial management
  • Accounting bookkeeping
  • Cashflow operations
  • Sales planning
  • Revenue management
  • Expense management

Businessbankingfinancialmanagement

  • Experience with cashflow operations, financial management and accounting bookkeeping for small business
  • Managed accounting and sales to efficiently maintain company operations
  • Quarterly planning for sales, revenue, and expense management

Salescommunicationskills

  • Experience conducting door-to-door sales
  • Managed and encouraged sales team towards efficient results and improve lead generation
  • Experienced public speaker, handled medial relations, created engaging events and public relations activities
  • Implemented changes through ideas and dynamic speaking engagements
  • Mentored youth in the Jane and Finch Community to overcome barriers and challenges

Customerserviceskills

  • Conducted outbound calls to clients for customer satisfaction and product usage surveys
  • Consistently exceeded performance targets for call volume and quality assurance
  • Demonstrated professional and courteous communication working with diverse clients and customers
  • Addressed customer issues and challenges with empathy towards positive resolution
  • Inputted customer and financial data quickly and accurately

References

Available upon request

Accomplishments

Fresh & Famous is a company that operates in the air freshener, beauty, and personal care markets in North America, specifically in Canada, the United States, and Europe.
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The CEO, Dwayne Wright, also known as Mr. Fresh, has led the company's growth from a door-to-door sales venture to winning the City of Toronto Youth Entrepreneurship of the Year award in 2010. He is dedicated to offering all-natural products. Wright began selling his natural formula at the age of 12 and, under his leadership, has built a company with sales exceeding $500k and a private equity company valuation of $2 Million based on three years of sales growth, EBITDA, and intellectual property, such as patents and trademarks.
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Fresh & Famous provides an alternative to toxic products like Febreze in supply chain markets and retail stores. The company aims to create a groundbreaking formula that not only freshens the air and environmental spaces but also enhances mental clarity and acts as a mood booster, benefiting people who struggle with anxiety, depression, asthma, and allergies. This incredible mineral is called Magnesium.
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Timeline

Project Manager

Carter Fox
01.2022 - 12.2023

Outbound Call Representative

KGS Research
01.2020 - 12.2020

Afri-Can FoodBasket
01.2019 - 12.2019

Self-Employed

Fresh and Famous Inc.
01.2010 - Current

Media Relations/ News Personality

Jane-Finch.com
01.2009 - 12.2018

Green Change Agent

Jane-Finch Centre
01.2009 - 12.2010

Action for Neighborhood Change
01.2008 - 12.2009

MBA - Logistics And Supply Chain Management

Canadian Business College

O.S.S.D. -

Archbishop Anthony Meagher Continuing Education Centre

Creative Institute for Toronto Young Leaders -

Creative Institute for Toronto Young Leaders

Certification in the Faculty of Social Work -

University of Toronto
Dwayne Wright