Dwayne Lee
Sr. Learning Professional
Scarborough,ON
Summary
Resourceful and innovative learning professional with over 18 years of experience developing successful training initiatives that meet dynamic company and employee needs. Accustomed to collaborating with managers to hone in on unique requirements. Prepared to bring years of ADDIE Design Principles, Project Management and knowledge developing asynchronous/synchronous training initiatives.
Overview
15
15
years of professional experience
14
14
Years of Consultation Experience
Work History
Sr. Learning Designer/LMS Manager (Contract)
AbbVie Canada
Markham, ON
06.2019 - 11.2023
- Contributed to development of comprehensive employee training courses.
- Created curricula, research topics and conceptualized course format, subject matter and presentation.
- Researched and incorporated current trends and data into standard curriculum for Sales Executive product and regulatory knowledge and new product launch support.
- Effectively implemented best training practices and adult learning principles in planning and creation of instructional materials.
- Worked closely with business unit learning partners to prepare online materials, content, and tools to facilitate training globally.
- Implemented, managed and designed course materials for new LMS launch in North America.
- Ensured regulatory compliance by staying abreast of industry trends and incorporating pertinent information into relevant training materials.
Sr. Learning Specialist (B2B)
Assurant
Toronto, ON
08.2016 - 04.2019
- Enhanced employee learning experiences by designing and implementing engaging asynchronous and synchronous training programs.
- Optimized training materials for increased retention and comprehension by regularly updating content based on industry trends.
- Collaborated with cross-functional teams to identify knowledge gaps and develop customized learning solutions.
- Improved employee performance by conducting comprehensive needs assessments and aligning training initiatives with business goals.
Organizational Learning Specialist
CAA Insurance Company
Richmond Hill, ON
01.2009 - 08.2016
- Created a library of resources including articles, videos, webinars, and guides to support self-directed learning among Insurance and general call centre staff.
- Developed metrics to measure success in learning programs, ensuring alignment with overall business objectives.
- Improved organizational efficiency with comprehensive needs assessments and gap analyses.
Education
Certified Training & Development Professional -
The Institute For Performance Learning
Toronto09.2024
Adult Learning Certificate - Adult Learning
University of Toronto (OISE)
Toronto, ON09.2014
Skills
- Project Milestones
- Customer Needs Assessments
- Project Strategy
- Project Implementation
- Performance Goals
- Project Deadlines
- Staff Training
- Tracking Metrics
- Performance Tracking
- Change Management Process
Timeline
Sr. Learning Designer/LMS Manager (Contract)
AbbVie Canada
06.2019 - 11.2023
Sr. Learning Specialist (B2B)
Assurant
08.2016 - 04.2019
Organizational Learning Specialist
CAA Insurance Company
01.2009 - 08.2016
Certified Training & Development Professional -
The Institute For Performance Learning
Adult Learning Certificate - Adult Learning
University of Toronto (OISE)