Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.
Overview
24
24
years of professional experience
1
1
Certification
Work History
RN PACU nurse
Mackenzie Health
Toronto, Ontario
11.2020 - Current
Monitoring post-operative patients' levels of consciousness during recovery from anesthesia
Measuring and recording patients' vital signs
Closely observing patients for signs of side effects of anesthesia medication
Treating pain, nausea, and other post-operative symptoms of anesthesia
Updating charts, patient files, and medical records
Collaborating with the medical team on post-operative patient care and facilitating timely specialized interventions
Providing comfort and reassurance to distressed post-operative patients and concerned family members
Educating patients and their families on post-surgery care, as well as answering questions.
RN Emergency Unit
Carecor Health Services
Toronto, Ontario
05.2019 - Current
Decisively and confidently made judgments on patient conditions based on vital signs, patient presentation, and initial assessment; triaged to appropriate zone; activated specialized team when indicated (cath lab, rapid response stroke team, etc.)
Applied expertise in data analysis by monitoring laboratory results, blood work, urinalysis, and performed sterile procedures including catheterization, IV starts and dressing changes
Leveraged compassion in facilitating pain management and completing prescribed treatments and reassessing effectiveness of therapy
Merged empathy and strong interpersonal skills by ensuring both physical and emotional needs of patients and families were maintained
Effectively assimilated, interpreted, and reported changing patient data to ensure optimum care
Demonstrate exemplary documentation skills by accurately maintaining nurses' notes and promoting sufficient communication among care staff
Administered IV fluids and medications including antibiotics, packed RBC's, and narcotics, while carefully monitoring for side effects or any adverse reactions
Ensured follow through of interdisciplinary referrals (speech evaluations, physical therapy, respiratory therapy, etc.)
RN Emergency Unit
Lakeridge Health Center
Oshawa, Ontario
07.2018 - 05.2019
Decisively and confidently made judgments on patient conditions based on vital signs, patient presentation, and initial assessment; triaged to appropriate zone; activated specialized team when indicated (cath lab, rapid response stroke team, etc.)
Applied expertise in data analysis by monitoring laboratory results, blood work, urinalysis, and performed sterile procedures including catheterization, IV starts and dressing changes
Leveraged compassion in facilitating pain management and completing prescribed treatments and reassessing effectiveness of therapy
Merged empathy and strong interpersonal skills by ensuring both physical and emotional needs of patients and families were maintained
Effectively assimilated, interpreted, and reported changing patient data to ensure optimum care
Demonstrate exemplary documentation skills by accurately maintaining nurses' notes and promoting sufficient communication among care staff
Administered IV fluids and medications including antibiotics, packed RBC's, and narcotics, while carefully monitoring for side effects or any adverse reactions
Ensured follow through of interdisciplinary referrals (speech evaluations, physical therapy, respiratory therapy, etc.)
RN Emergency Unit
South Lake Regional Hospital
Newmarket, Ontario
01.2017 - 03.2018
Decisively and confidently made judgments on patient conditions based on vital signs, patient presentation, and initial assessment; triaged to appropriate zone; activated specialized team when indicated (cath lab, trauma team, rapid response stroke team, etc.)
Applied expertise in data analysis by monitoring laboratory results, blood work, urinalysis, and performed sterile procedures including catheterization, IV starts and dressing changes
Leveraged compassion in facilitating pain management and completing prescribed treatments and reassessing effectiveness of therapy
Merged empathy and strong interpersonal skills by ensuring both physical and emotional needs of patients and families were maintained
Effectively assimilated, interpreted, and reported changing patient data to ensure optimum care
Demonstrate exemplary documentation skills by accurately maintaining nurses' notes and promoting sufficient communication among care staff
Administered IV fluids and medications including antibiotics, packed RBC's, TPN, and narcotics, while carefully monitoring for side effects or any adverse reactions
Ensured follow through of interdisciplinary referrals (speech evaluations, physical therapy, respiratory therapy, etc.)
Unit Clinical Supervisor PACU and Same Day Surgery
Scarborough Hospital
Toronto, Ontario
11.2015 - 01.2017
Support clinical and non-clinical staff to deliver effective and safe patient care
Provide guidance and decision-making capabilities with bed flow through PACU and SDS
Mentor and Disciplinary action when required
Maintain safe working environment and providing teaching when challenges arise
Mentor and coach hospital staff
Approve OT when needed
Provide administrative and clinical leadership
Facilitate Huddle boards for LEAN Management Methodology
Support patient placement, admission, discharge, and transfers in consultation with the interdisciplinary team, appropriate units, departments, and agencies.
Hospital Supervisor
St. Mary's General Hospital
Kitchener, Ontario
06.2015 - 08.2015
Support clinical and non-clinical staff to deliver effective and safe patient care
Provide guidance and decision-making capabilities with bed flow through all units of the hospital
Attend to emergency codes
Maintain safe working environment and providing teaching when challenges arise
Mentor and coach hospital staff
Approve OT when needed
Facilitation with CritiCall and ORNGE
Provide administrative and clinical leadership
Repatriations and communication with other hospitals and facilities to ensure effective transitions
Support patient placement, admission, discharge, and transfers in consultation with the interdisciplinary team, appropriate units, departments, and agencies.
Care & Services Manager
Paramed Home Health care
Toronto, Ontario
11.2013 - 05.2015
Ensure service meets Care and Service Delivery Performance Standards
Carry out business development and implementation of Care/Services Programs
Design and implement quality improvement initiatives, including data collection and analysis; prepare action plans to address and improve outcomes
Liaise with contractors for direct care
Contract management by ensuring all contract standards are met, including operations reporting (admission, discharge, etc.)
Identify and meet human resource requirements associated with field staff and supervisors
Human Resource Management including recruitment, selection, and orientation of new supervisors and field staff; participation in performance management; disciplining of employees and escalation of disciplinary issues where justified; planning and providing recommendations regarding field staff compensation; identification of training needs and communication to the District Director
Provide input and monitor care & service business plans and budgets, as well as tracking adherence to budget
Participate in local events for the purpose of community relations
This includes public speaking, involvement in local community boards and task forces, participating in research projects and charity events.
Clinical Instructor (RPN program)
Centennial College
Toronto, Ontario
01.2013 - 12.2013
Taught multiple courses in the university Clinical Nursing Program to undergraduate students training to become nurses
Exacted high standards due to firm belief that excellence in care is mandated for patient safety in the medical field
Failed students who did not meet standards of care
Provided both lecture-based and clinical instruction to students in patient care practices
Trained students on how to work as part of the medical team in hospital settings
Designed and administered written examinations
Graded completed tests and recorded grades in the University's secure electronic grading system
Observed clinical students carefully during practicums and rounds
Wrote recommendations for exceptional students.
Nursing Supervisor
Paramed Home Health care
Toronto, Ontario
12.2012 - 11.2013
Administered, supervised, managed, and evaluated patient care personnel
Directed, educated, coached and mentored nurses to develop/keep a strong team atmosphere on the unit
Supervised junior nursing employees in their duties and assigned work accordingly
Assisted in the manpower process by assigning departments to employee as per needs and expertise
Evaluated individual employee performance and ensured adherence to all rules and guidelines.
Home Visiting Nurse
Saint Elizabeth Health Care
Toronto, Ontario
03.2006 - 12.2012
Obtained medical history from the patient and family member
Coordinated and supervised the care given by the LPN, Home Health Aide and Personal Care Attendant assigned to provide care to the patient
Monitored changes in the patient condition and family and home situation
Developed nursing care plan
Recorded supervisory visits, evaluated patient care and progress
Discharged patients and prepared Discharge Summaries and obtained Discharge orders
Maintained confidentiality of client situation, records and services provided according to HIPPA regulations.
Health Services Supervisor
Saint Elizabeth Health Care
Toronto, Ontario
01.2006 - 03.2006
Administered, supervised, managed, and evaluated patient care personnel
Directed, educated, coached, and mentored nurses to develop/keep a strong team atmosphere on the unit
Supervised junior nursing employees in their duties and assigned work accordingly
Assisted in the manpower process by assigning departments to employee as per needs and expertise
Evaluated individual employee performance and ensured adherence to all rules and guidelines.
Home Visiting Nurse
Saint Elizabeth Health Care
Toronto, Ontario
12.2001 - 01.2006
Obtained medical history from the patient and family member
Coordinated and supervised the care given by the LPN, Home Health Aide and Personal Care Attendant assigned to provide care to the patient
Monitored changes in the patient condition and family and home situation
Developed nursing care plan
Recorded supervisory visits, evaluated patient care and progress
Discharged patients and prepared Discharge Summaries and obtained Discharge orders
Maintained confidentiality of client situation, records and services provided according to HIPPA regulations.
Agency Hospital Nurse
SRT Med Staff
Toronto, Ontario
12.1999 - 12.2001
Performed General Nurse Duties on a variety of units in many hospitals within the GTA
Emergency Unit, Medicine, Surgical, Cardiology, LTC, and Re-hab.
Education
Bachelor of Science in Nursing -
University of Phoenix
Canadian Nurses Association Community Nursing -
Nursing Diploma -
Centennial College
High school diploma -
Skills
Effective Communication
Critical thinking
Analysis
Customer Service Excellence
Teambuilding/Training/Supervision
Implement effectual solutions
Work independently and as a team player
Corrective Action Implementation
Compliance Oversight
Department Management
Crisis Intervention
Staff Supervision
Staff Coaching and Mentoring
Quality Improvement
Conflict Management
Multitasking and Organization
Policy Optimization
Project Management
Staff Management
Operations Management
Project Coordination
Creativity and Innovation
Legal and Regulatory Compliance
Organizational Development
People Management
Verbal and Written Communication
Company Guidelines
Rules and Regulations
Charismatic Leader
Affiliations
College of Nurses of Ontario, 1998 to present
Canadian Nurses Association, CCHN (C), 2014 to present
RNAO # 18KK0863
Certification
Yellow Belt Lean Management Training - 2015
Joint Health and Safety Committee Member Certification - Cert. ID G64984