Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dwayne Hancock

Georgetown,ON

Summary

Self-motivated worker with high experience in Hydro Vac operations and road maintenance. Well-rounded individual with great eye for safety procedures and communication skills. Proven history of best-in-class work ethic and adaptability. Collaborative individual experienced providing emergency response and traffic control for busy stretches of roadway. Driven and dedicated Highway Maintenance Worker promoting skills in repair work, safe machinery oversight and grading. Holds multiple OSHA certifications.

Overview

8
8
years of professional experience

Work History

Snow Plow Operator

Pro-Cuts Maintenance
12.2022 - Current
  • Applied salt or chemical solutions to surfaces as preventive measure against snow and ice buildup.
  • Logged activities, maintenance issues and hours worked for supervisors.
  • Reduced accidents on icy roads by skillfully applying de-icing materials like salt or sand when necessary.
  • Upheld safety standards for working in wet, cold and windy conditions.
  • Worked in parking lots, roads and driveways to handle needs of businesses and residential customers.
  • Ensured timely snow removal with effective route planning and prioritization of areas needing immediate attention.
  • Enhanced safety by diligently monitoring and plowing designated routes during snowstorms.
  • Completed prompt snow removal process during and after weather events.
  • Collaborated with team members to coordinate efforts and maximize productivity during large-scale snow events.
  • Supported fellow team members during peak snowfall events, working extended hours when necessary to complete all assigned tasks promptly.
  • Trained in skid steers, backhoes and ag tractor operation to supplement truck-mounted plow work.
  • Provided outstanding customer service to residents by addressing requests for additional assistance or information regarding snow removal operations.

Senior Hydro Vac Operator

Synergy Underground Utilities
09.2016 - 09.2024
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Worked outside in all weather conditions.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
  • Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
  • Conducted preventative maintenance on equipment to reduce repair costs.
  • Achieved high levels of customer satisfaction with consistent delivery of products on schedule and within specifications.
  • Efficiently read and interpreted blueprints.
  • Streamlined workflow by identifying bottlenecks in the production line and suggesting improvements.
  • Inspected products and machines to maintain quality and efficiency.
  • Met production targets and tight deadlines by collaborating closely with team members.

Education

DZ Driver -

Crossroads Transportation Program
Barrie, ON
2015

OSSD -

Bramalea Secondary School
Brampton, ON
06.2000

Skills

Heavy Equipment Operation

Ice Control Measures

Snow Removal Expertise

Conflict resolution techniques

GPS Navigation Familiarity

Vehicle maintenance knowledge

Accident prevention strategies

Emergency response readiness

Equipment Inspection Proficiency

Cold Weather Preparedness

Stress Management Capacity

Record Keeping Competence

Defensive Driving Techniques

Work Zone Safety Protocols

Safe machinery operation

Safe equipment handling

Traffic Control

Road repairs

Debris Removal

Verbal and written communication

Interpersonal and written communication

Teamwork and Collaboration

Problem-Solving

Time Management

Attention to Detail

Problem-solving abilities

Multitasking

Reliability

Excellent Communication

Organizational Skills

Team Collaboration

Active Listening

Effective Communication

Adaptability and Flexibility

Decision-Making

Relationship Building

Team building

Task Prioritization

Self Motivation

Interpersonal Skills

Analytical Thinking

Goal Setting

Professionalism

Languages

English
Native or Bilingual

Timeline

Snow Plow Operator

Pro-Cuts Maintenance
12.2022 - Current

Senior Hydro Vac Operator

Synergy Underground Utilities
09.2016 - 09.2024

DZ Driver -

Crossroads Transportation Program

OSSD -

Bramalea Secondary School
Dwayne Hancock