Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dwayne Dietrich

PUSLINCH,ON

Summary

Dynamic sales leader with extensive experience at EverZinc, excelling in market analysis and strategic planning. Proven track record in driving customer loyalty and managing crisis situations, while implementing innovative sales strategies that significantly expanded market reach. Adept at fostering strong client relationships and optimizing financial planning processes for sustained growth.

Overview

36
36
years of professional experience

Work History

ZnO NA Director

EverZinc / US Zinc
Houston, Texas
06.2022 - Current
  • Analyzed market trends to inform product development and strategy decisions.
  • Represented the organization at industry events, conferences, and public meetings.
  • Analyzed data to inform decision-making and strategic direction.
  • Collaborated with senior leadership to set long-term objectives for the company.
  • Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
  • Managed budgeting and financial planning processes for the organization.
  • Monitored market conditions and competitor activities to inform business decisions.
  • Managed crisis situations to minimize impact on operations and reputation.

ZnO Sales Director

EverZinc Canada / EverZinc Recycling
St-Hyacinthe, QC
02.2019 - 06.2022
  • Led sales strategies for sustainable zinc recycling solutions.
  • Developed partnerships with clients to expand market reach.
  • Oversaw budget planning for sales initiatives and campaigns.
  • Facilitated negotiations for major contracts with stakeholders.
  • Developed and implemented strategic sales plans to increase customer base and ensure customer retention.

Sales Manager

GH Chemicals Limited / MicroZinc Inc
St-Hyacinthe, QC
01.2015 - 02.2019
  • Directed sales strategies to enhance customer engagement and market presence.
  • Developed strong relationships with key clients to ensure repeat business opportunities.
  • Analyzed market trends to identify new sales opportunities and competitive advantages.
  • Oversaw inventory management processes to ensure product availability for clients.
  • Managed daily operations of sales department, including supervision of staff members.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Developed pricing strategies that would maximize profits while still remaining competitive in the market.

Business Development Manager

GH Chemicals Limited
St-Hyacinthe, QC
01.2013 - 01.2015
  • Developed strategic partnerships with key industry stakeholders for business growth.
  • Conducted presentations to communicate value propositions to potential clients.
  • Analyzed competitor activities to inform business development strategies and tactics.
  • Led training sessions for staff on effective sales techniques and relationship management.
  • Participated in weekly meetings with executive leadership team members to discuss progress toward goals.

ZnO Consultant

GH Chemicals Limited
St-Hyacinthe, QC
01.2012 - 01.2013
  • Analyzed market trends to identify opportunities for product development.
  • Collaborated with clients to develop action plans to address specific challenges and objectives.
  • Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
  • Determined consumer needs to provide products and services appealing to larger market.

Executive Vice President of Sales

BD Chemicals
PUSLINCH, ON
11.2011 - 01.2012
  • Launched a new company in the zinc market, focusing on supply chain and trading.
  • Established raw material suppliers, and developed customers in the secondary zinc oxide.
  • Customs bond and brokerage account setup.
  • Established strong relationships with key clients to drive customer loyalty and retention.

Director ZnO

Zochem
Brampton, Ontario
01.2010 - 10.2011
  • Same position as we closed the joint oxide and metal sales group.

Director ZnO

Zochem / Considar Metal Marketing
Toronto
01.2000 - 01.2010
  • Led strategic initiatives to enhance market positioning in metal marketing sector.
  • Developed and implemented operational strategies to optimize supply chain processes.
  • Facilitated training programs to enhance team skills and performance capabilities.
  • Recruited, trained, supervised, evaluated and mentored staff members.
  • Conducted regular meetings with department heads to review progress on strategic initiatives.
  • Developed policies and procedures to ensure compliance with corporate standards.
  • Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
  • Assessed employee performance against established benchmarks or targets.
  • Monitored market conditions and competitor activities to inform business decisions.

Marketing Manager

Zochem
Brampton, Ontario
04.1993 - 01.2000
  • Developed and executed marketing strategies to enhance brand visibility and engagement.
  • Analyzed market trends and consumer data to inform strategic decision-making processes.
  • Oversaw content creation for social media, ensuring consistency with brand messaging.
  • Mentored junior marketing staff, fostering skills in campaign management and analytics.
  • Created content for promotional materials, including brochures, flyers, and websites.
  • Maintained relationships with key customers through regular communication.
  • Prepared monthly sales reports to document sales volumes, potential sales, and areas of proposed client base expansion.
  • Monitored competitors' activities to keep up with industry trends.
  • Tracked budgets for all marketing initiatives and provided regular updates.

Technical Sales Representative

Zochem
Brampton, Ontario
01.1991 - 04.1993
  • Provided guidance on product selection to optimize customer satisfaction and performance.
  • Participated in trade shows and industry events to promote brand visibility and products.
  • Analyzed competitor data to develop competitive pricing models.
  • Generated reports on sales performance metrics for management review.
  • Developed and implemented successful sales strategies to increase customer base.

Sales Representative

Zochem
Bramtpon, ON
05.1989 - 01.1991
  • Presented product features and benefits effectively to targeted customer segments.
  • Conducted market research to identify opportunities for product expansion and improvement.
  • Attended trade shows and industry events to promote products and network with potential clients.
  • Answered inquiries from prospective customers regarding features of products and services offered.

Education

Bachelor of Science -

University of Waterloo
Waterloo, None
04-1989

High School Diploma -

Listowel District Secondary School
Listowel, ON
06-1984

Skills

  • Market analysis
  • Strategic planning
  • Financial planning
  • Sales strategy
  • Crisis management
  • Customer relationship management

Timeline

ZnO NA Director

EverZinc / US Zinc
06.2022 - Current

ZnO Sales Director

EverZinc Canada / EverZinc Recycling
02.2019 - 06.2022

Sales Manager

GH Chemicals Limited / MicroZinc Inc
01.2015 - 02.2019

Business Development Manager

GH Chemicals Limited
01.2013 - 01.2015

ZnO Consultant

GH Chemicals Limited
01.2012 - 01.2013

Executive Vice President of Sales

BD Chemicals
11.2011 - 01.2012

Director ZnO

Zochem
01.2010 - 10.2011

Director ZnO

Zochem / Considar Metal Marketing
01.2000 - 01.2010

Marketing Manager

Zochem
04.1993 - 01.2000

Technical Sales Representative

Zochem
01.1991 - 04.1993

Sales Representative

Zochem
05.1989 - 01.1991

Bachelor of Science -

University of Waterloo

High School Diploma -

Listowel District Secondary School

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Dwayne Dietrich