Dwarakanath Balasubramanian

• Analyzing and establishing benchmark prices for diverse IT offerings using market research, competitor analysis, and internal cost evaluation.
• Supervising a team of pricing experts based in India, which includes coaching, workload management, and ensuring exceptional team performance.
• Contributing to over 50 key deal wins during a 10+ year tenure, crafting pricing strategies that align with customer needs for revenue optimization.
• Developing pricing models tailored to diverse customer requirements in multi-partner environments, providing guidance on cost savings, optimal pricing models, and resource unit metrics for managed IT services.
• Assisting sales and solution leadership in deal qualification and financial decision-making through financial data analysis, financial model creation, and recommendations.
• Extensively travel to negotiate pricing terms and conditions, leveraging expertise to secure favorable agreements.
• Offering redline recommendations for both standard and non-standard contracts, engaging in negotiations with commercial or purchasing staff to achieve consensus, and formulating effective negotiation strategies.
• Maintaining transparent and efficient communication with internal and external stakeholders to ensure successful pricing outcomes.

• Offered technical assistance to end customers in the USA on network products
• Troubleshooting technical issues, offering resolution advice, and initiating product replacement if necessary
• Documented key points of each call for efficient ticket management and call history tracking.