DWANE SMITH
Los Angeles,CA
Summary
At Lowe's Home Improvement, I excelled as a Department Supervisor, enhancing team productivity and customer satisfaction through effective leadership and strategic inventory management. My strong communication skills and attention to detail led to significant improvements in employee relations and workplace safety, contributing to increased efficiency and profitability.
Overview
21
21
years of professional experience
Work History
Department Supervisor With Keys
Lowes Home Improvment
01.2004 - Current
- Conducted regular performance evaluations to identify areas of improvement and provide constructive feedback for employee growth.
- Enhanced team productivity by implementing efficient scheduling and task delegation strategies.
- Managed vendor relationships to ensure timely delivery of products at competitive prices without compromising quality standards.
- Demonstrated strong leadership qualities by stepping up during supervisor absences to oversee day-to-day operations seamlessly.
- Ensured compliance with company policies and procedures, maintaining a safe workplace for all staff members.
- Streamlined inventory management for improved stock availability and reduced waste.
- Increased customer satisfaction by consistently monitoring service quality and addressing concerns promptly.
- Optimized department layout for better traffic flow, enhancing the overall shopping experience.
- Regularly analyzed sales data to identify trends or gaps in product offerings, tailoring inventory decisions accordingly for maximum profit potential.
- Collaborated with other supervisors to develop cross-functional initiatives for increased efficiency and profitability.
- Successfully drove new product lines to increase annual profits
Education
High School Diploma -
Crenshaw High School
Los Angeles, CA06-2001
Skills
- Customer service management
- Staff training and development
- Task delegation
- Inventory monitoring
- Daily reporting
- Sales proficiency
- Loss prevention strategies
- Sales quotas
- Opening and closing coordination
- Superior work ethic
- Inventory and stocking
- Product knowledge
- Work area inspection
Timeline
Department Supervisor With Keys
Lowes Home Improvment
01.2004 - Current
High School Diploma -
Crenshaw High School
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