DVINDERJEET KAUR
Brampton,ON
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
SERVER
McDonald's
02.2022 - 03.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained clean and orderly dining area for enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
CASHIER & SERVER
- Be guest-obsessed: Always put the guest's experience at the center of everything you do
- Greeting guests, taking orders, and processing payments
- Preparing food and drinks with care and accuracy
- Managing delivery and mobile orders
- Assembling orders and packaging take-out and delivery
Education
Diploma - Personal Support Worker
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON02.2025
Certificate - Nursing
Trinity University of Asia
Philippines12.2023
High School Diploma -
Dominican College
Philippines05.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Professional Appearance
- Cleanliness standards
- Safe Food Handling
- Menu Memorization
- Food Running
- High-volume dining
- Service prioritization
- Sales expertise
- Food safety understanding
- Order Accuracy
- Supply Restocking
- Sales Techniques
- Quality Control
- Table Bussing
- Dining area maintenance
- Order Management
- Beverage Preparation
- Tableside Etiquette
Languages
FLUENT IN
ENGLISH
Native or Bilingual
PUNJABI
Native or Bilingual
HINDI
Native or Bilingual
TAGALOG(FILIPINO)
Native or Bilingual
Availability
Monday - Sunday (Full-Time)
Disclaimer
It is declared that the information furnished above is true to the best of my knowledge.
Timeline
SERVER
McDonald's
02.2022 - 03.2023
CASHIER & SERVER
Diploma - Personal Support Worker
Conestoga College Institute of Technology And Advanced Learning
Certificate - Nursing
Trinity University of Asia
High School Diploma -
Dominican College
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