BHAUTIK KORAT

Oversaw staff organization, recommending enhancements to daily operations. Established and monitored quality department objectives, conducting regular quality review meetings to enhance performance and mitigate risks. Applied coaching methodologies to assist managers and team members in optimizing performance. Conducted product and progress inspections throughout production cycles. Evaluated associate-manager interactions to gauge personnel performance. Ensured consistent production quality through the implementation and enforcement of automated practice systems.Streamlined order processing by implementing efficient picking and packing techniques.

Facilitated seamless communication with suppliers via telephone and email within a fast-paced environment. Managed documentation for customs clearance and coordinated air and sea dispatches. Orchestrated local deliveries to diverse clientele across Canada. Provided prompt responses to customer inquiries and furnished shipment status updates. Actively contributed insights during monthly meetings, offering valuable feedback on supplier management. Collaborated with colleagues to ensure operational fluidity. Generated data analysis reports to inform decision-making processes. Assisted in the creation and editing of sales orders, purchase requisitions, and purchase orders. Monitored supplier orders and managed freight receipt in SAP (MIGO). Handled invoicing and reviewed/approved freight invoices. Supported senior management in various projects, showcasing adaptability and versatility.

• Enhanced intern productivity by assisting with project coordination and providing ongoing support. Streamlined office processes for improved efficiency and time management through regular organization and filing. Handled incoming calls daily with professionalism and expertise. Addressed customer inquiries via calls and emails, providing product information and assistance. Ensured timely resolution of critical inter-departmental escalations to boost customer retention. Responded promptly to inquiries and requests from prospective clients. Gathered customer feedback and implemented process improvements to enhance satisfaction levels. Provided basic technical support to clients across various industries. Organized and managed customer files efficiently