Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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Duy Thong Tran

North York,Ontario

Summary

At the Family Business, I honed my expertise in customer relations and inventory management, significantly enhancing client satisfaction and operational efficiency. My strong communication skills fostered a collaborative environment, while my adeptness in conducting accurate financial transactions and inventory control streamlined store operations.

Overview

5
5
years of professional experience

Work History

Customer Sales and Service Expert

Family Business
10.2018 - 07.2023

• Engaged with customers to understand their needs, provided product recommendations, and ensured a positive buying experience.

• Successfully built rapport with customers, enhancing client satisfaction and loyalty.

Physical Tasks and Store Maintenance

Family Business
05.2019 - 07.2023

• Assisted with stock loading/unloading, shelf arrangement, and general upkeep to maintain a clean and organized store environment.

Inventory Manager

Family Business
09.2019 - 05.2023
  • Created and updated regular inventory reports and records.
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Participated in regular cycle counts to confirm accuracy of inventory records.

• Managed inventory by tracking stock levels, organizing storage areas, and coordinating with suppliers for timely replenishments.

• Conducted regular stock counts and reported discrepancies to minimize losses.

Communication and Relationship Building

Family Business
05.2022 - 07.2023

• Maintained clear and effective communication with customers and team members, fostering a collaborative work atmosphere.

Cash handling and Financial transactions

Family Business
09.2020 - 05.2023

• Processed customer payments accurately and efficiently, balancing cash drawers at the end of each shift.

• Conducted regular cash and inventory counts, ensuring accuracy and accountability.

Education

Diploma - Hospitality And Tourism Management

Tamwood
Toronto, ON
07-2026

Diploma - Business Management

Kaplan
Singapore
02-2023

Skills

  • Communication and relationship building
  • Customer relations and communications
  • Ground Operations Understanding

Languages

English
Limited Working
Vietnamese
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Communication and Relationship Building

Family Business
05.2022 - 07.2023

Cash handling and Financial transactions

Family Business
09.2020 - 05.2023

Inventory Manager

Family Business
09.2019 - 05.2023

Physical Tasks and Store Maintenance

Family Business
05.2019 - 07.2023

Customer Sales and Service Expert

Family Business
10.2018 - 07.2023

Diploma - Hospitality And Tourism Management

Tamwood

Diploma - Business Management

Kaplan
Duy Thong Tran