Duy Nguyen
Brampton,ON
Summary
Proven customer service expert with a track record of enhancing client satisfaction at Telephonia, adept in cash handling and problem-solving. Skilled in fostering positive relationships and efficient time management, consistently delivering results beyond expectations. Demonstrates exceptional verbal communication and listening skills, contributing to a professional and welcoming environment.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Mordern Nails
North York
08.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Developed strong working relationships with team members, fostering a positive work environment.
Sales Associate
Telephonia
Brampton, ON
03.2018 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School -
Peel Alternative School North
Brampton, ONSkills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Telephone Etiquette
- Problem-solving skills
- Appointment Scheduling
- Verbal and written communication
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Timeline
Front Desk Receptionist
Mordern Nails
08.2022 - Current
Sales Associate
Telephonia
03.2018 - 06.2022
High School -
Peel Alternative School North