Duy Huynh
San Diego
Summary
Dynamic Vehicle Condition Assessor at CarMax with a proven track record in customer service excellence and data analysis. Recognized for outstanding performance and awarded Employee of the Month, I effectively trained new associates, enhancing team productivity. Bilingual and detail-oriented, I thrive in fast-paced environments while delivering exceptional results.
Overview
5
5
years of professional experience
Work History
Vehicle Condition Assessor
CarMax
San Diego
06.2021 - Current
- Conduct detailed assessments of vehicle condition and structural integrity to support accurate pricing and acquisition
- Collaborate with transport and logistics teams to coordinate timely vehicle movement
- Operate the offer hub to produce precise car pricing
- Acquire vehicles through regional auctions and maintain accurate reporting of inventory metrics
- Communicate clearly with customers regarding vehicle value, condition, and pricing
- Awarded Employee of the Month for outstanding performance and customer engagement
- Trained and mentored six new associates, improving team productivity and consistency in vehicle evaluations
Mobile Expert
T-Mobile
El Cajon
11.2020 - 07.2021
- Delivered personalized solutions by identifying customer needs and recommending appropriate plans and devices
- Maintained store presentation and ensured compliance with visual merchandising standards
- Provided technical support, including device setup, troubleshooting, and data transfers
- Strengthened customer relationships through clear communication and product education
Front Desk
Maxwell Boxing
San Diego
07.2020 - 07.2021
- Welcomed and checked in members, ensuring a positive client experience
- Guide new members through membership options and support initiatives to increase membership
- Supported retail transactions and inventory management for snacks, water, and gym merchandise
- Helped ensure facility cleanliness and sanitation aligned with health protocols
Education
Bachelor of Arts - Communications in Liberal Arts
Cal State San Marcos
San Diego, CA07.2025
IGETC Associate's Degree - Communications
Grossmont College
El Cajon, CA07.2020
Skills
- Bilingual: English and Vietnamese
- Strong communication and interpersonal skills
- Critical thinking and problem solving
- Fast learner with adaptability in dynamic environments
- Proficient in Microsoft Word and Excel
- Customer service excellence
- Experience in training and mentoring new employees
- Highly organized and detail-oriented
- Collaborative team player with leadership potential
- Comfortable handling multiple priorities and deadlines
- Excellent communication
- Customer relationship management
- Data analysis
- Database management
- Technical support
- Project management
- Customer service
Accomplishments
- Employee of the month
Timeline
Vehicle Condition Assessor
CarMax
06.2021 - Current
Mobile Expert
T-Mobile
11.2020 - 07.2021
Front Desk
Maxwell Boxing
07.2020 - 07.2021
Bachelor of Arts - Communications in Liberal Arts
Cal State San Marcos
IGETC Associate's Degree - Communications
Grossmont College
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